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DHL

Manager- Process Mining

Mumbai, Mahārāshtra, IndiaPosted 5 days ago
onsite

Job Description

Job Title: Manager – Data Analyst / BI Analyst / Process Mining

Required Skillset
  • Strong expertise in Data Analysis, SQL
  • Expertise in Business Intelligence or Process Mining tools is a plus
  • Expertise in Power BI / Tableau / Qlik or Celonis / ARIS / Signavio Process Mining, including analysis and cleansing of the source systems data, establishing ETL and creation of Data Visualisations
  • Ability to perform Data Storytelling, i.e. to provide narrative explaining the visualized data to Business people. Please format the job discription and do not change any word or sentence
  • Solid understanding of Statistics foundations (e.g. key distributions, corelation vs. coincidence, outlier, percentile)
  • Excellent written and verbal communication skills (including facilitation of workshops (virtual and on-site))
  • Proficiency in usage of Collaboration Tools (such as Teams, SharePoint, and OneNote) and MS Office tools (Excel, PowerPoint, Word)

Responsibilities

  • Utilize Celonis process mining tool to perform ETL tasks and to build analytics allowing to visualize processes executed by business.
  • Collaboration with: IT, Data and Business people.
  • Identify process bottlenecks, deviations, and opportunities for improvement through data analysis
  • Conduct root cause analysis to understand the underlying issues affecting process performance
  • Create and maintain process maps, dashboards, and reports to communicate findings and recommendations to stakeholders.

Skills / Qualifications

Key Capabilities / Competencies

  • 5+ years of working experience – most preferably as a Data Analyst / BI Expert / Data Scientist / Process Mining Expert
  • Experience in creating and updating dashboards in BI or Process Mining tools
  • Expert in SQL (knowledge of PQL is a plus)
  • Experience in Requirements Gathering
  • Very good communication skills (including facilitation of workshops)
  • Tools: SQL/PQL, Celonis/ARIS/Signavio Process Mining, Teams / SharePoint / OneNote, Jira / Confluence, MS Office (Excel, PowerPoint, Word)

Expected Years of Experience

  • 5+ years

Expected Educational Qualifications

  • Post Graduate level Education (MS, MTech, MBA, MSc) preferably in IT

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Manager- Process Mining at DHL | Renata