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Rochester Hills, MI, United StatesPosted 3 days ago
Full-timeonsiteEntry Level

Job Description

  • Greet patients warmly and deliver excellent customer service
  • Manage patient scheduling from first visit through discharge
  • Answer phones promptly and professionally
  • Perform data entry and maintain accurate electronic medical records
  • Verify and update patient demographic and insurance information
  • Collect, post, and process patient payments
  • Handle incoming/outgoing correspondence (emails, faxes, etc.)
  • Maintain a clean, organized reception area
  • Support clinical staff with daily administrative needs
  • Protect patient privacy and follow HIPAA guidelines
  • High school diploma or equivalent
  • 1+ year of experience in a medical front office setting
  • Strong communication and customer service skills
  • Proficiency with Microsoft Word and Excel
  • Experience with EMR/EHR systems (preferred)
  • Knowledge of medical terminology and HIPAA
  • Excellent organization, accuracy, and multitasking ability
  • Positive attitude and professional appearance

What we offer:

  • Excellent benefits package including 401k, health, dental, paid time off, and more
  • Training and support
  • Employee discount plans
  • Employee Assistance Program (EAP)
  • Family-friendly work environment
  • Investment from a company that wants you to succeed and thrive 

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