Underwriting Servicing RepresentativeUnited StatesMarket Access
Job Description
Underwriting Service Representative
Role: Full Time
Location: Remote - US
Team: Market Access
Who We Are
Semsee is building the only independent digital platform that covers the full small commercial insurance lifecycle — quoting, binding, and policy administration — across both admitted and E&S lines. Our Managed Access Program (MAP) is a technology-powered wholesale brokerage that gives retail agents instant access to 50+ carrier markets through a single platform. Agents enter risk information once and get comparative quotes in minutes, not days.
MAP is our primary growth engine, and we’re investing aggressively in building a dedicated sales organization for the first time. Backed by Adir Ventures, we have the capital, the technology, and the carrier relationships. What we’re adding now is the go-to-market muscle.
The Role
The Underwriting Service Representative will support Semsee’s Market Access team by providing quality service to agent clients. Similar to a traditional insurance CSR, you’ll help with daily servicing that will include the preparation of quotes/proposals, binding, client follow-ups, endorsement activity, and renewal control. The ideal candidate is someone who is detail-oriented, has a customer-first attitude, and can serve as a team player.
You will:
- Assist with new business submissions
- Review submissions for completeness and accuracy and make requests for information
- Create electronic files by compiling and organizing all underwriting data and information, including internal and external correspondence, application information, policy documents, and other relevant documentation
- Work directly with Retail Agents to collect state specific E&S forms to complete surplus lines tax filings on the Inscipher platform.
- Prepare the binder, stamp with state-specific stamping (if applicable), generate the invoice, and package with the binder
- Quote and/or issue endorsements, ensuring the accuracy of changes
- Work closely with underwriters to ensure that all policy management activities (e.g., endorsements, cancellations, and renewals) are handled in a timely and appropriate manner
You’re well qualified for this role:
- 2+ years of experience in Commercial Property/Casualty Insurance at a retail or wholesale agency preferred
- Demonstrated knowledge of insurance principles, policies, and procedures
- Excellent attention to detail and the ability to work meticulously and accurately within established guidelines
- Technologically savvy and data-driven
- Ability to work in a fast-paced environment
- Effective written and verbal communication skills
- A team player with great interpersonal skills and the ability to build effective relationships with team members and external stakeholders
- Experience in excess and surplus lines, a plus
What We Offer:
- Competitive Base Compensation: $45,000 - $55,000 yearly salary
- Growth Opportunity: Ground floor opportunity as an early member of the Semsee team
- Our Culture: An inclusive company culture that is being built intentionally to foster stimulating, healthy, meaningful and long lasting work relationships.
- Fully remote workplace
- Time Off: 4 weeks (20 Days) + 9 company observed holidays; Total 29 Days/Year
- Benefits: 70% Funded Medical/Vision/Dental; 100% Funded Life Insurance; 401k, Roth IRA; Generous 12 Weeks Paid Baby Bonding Leave, +more