Job Description
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
Key Responsibilities May Include:
- Lead and mentor the Logistics Execution Analysts and Coordinators, driving continuous improvement in logistics processes.
- Collaborate with commercial teams to ensure the highest levels of customer service and satisfaction across the region.
- Analyze root causes of customer service failures, implementing cross-functional action plans to minimize risks and improve reliability.
- Oversee transporter performance, working with the Carrier Management team to monitor and enhance day-to-day service quality.
- Act as the logistics key point of contact for internal and external customers, providing essential support for seamless operations.
- Drive improvements in logistics execution, identifying and implementing strategies to optimize operations and reduce costs.
- Ensure effective communication and coordination with other departments to maintain operational excellence.
- Develop and track KPIs to measure logistics performance, making data-driven decisions for ongoing process improvements.
CHEP Brazil is seeking an experienced People Leader – Logistics Execution to lead logistics execution at a national level, ensuring best-in-class customer service, operational excellence, and cost efficiency.
This is a senior leadership role with end-to-end accountability for logistics execution, directly impacting customer experience, financial performance, and strategic supply chain outcomes.
Purpose of the Role
To lead a highly skilled logistics team and ensure the efficient, reliable, and cost-effective execution of logistics operations across the country. The role is responsible for delivering customer-centric service through optimized supply and collection of equipment, while continuously improving logistics processes and controlling cost-to-serve.
Key Responsibilities
- Provide senior leadership to Logistics Execution Analysts and Coordinators, fostering a high-performance, continuous improvement culture.
- Own the balance between service level and logistics cost, including demand planning and distribution execution.
- Manage annual logistics budget, including quarterly reviews, monthly reconciliations, and efficiency initiatives.
- Lead root cause analysis of service failures and deploy cross-functional action plans to improve reliability and reduce risk.
- Oversee carrier performance in partnership with the Carrier Management team, ensuring high day-to-day service quality.
- Act as the primary logistics interface for internal and external stakeholders, ensuring seamless operational execution.
- Drive logistics execution optimization initiatives, improving efficiency, service levels, and cost performance.
- Define, monitor, and act on critical KPIs (DIFOT, CIFOT, NPS, truck fill rate, logistics cost, savings initiatives, decarbonization).
- Ensure strong collaboration with Planning, Operations, Sales, Finance, and Asset teams in a matrix environment.
Role Scope
- Team leadership: 11 total collaborators (3 direct reports).
- Geographical scope: Nationwide (single-country operation).
- Decision-making authority: Senior leadership role with autonomy to resolve complex operational challenges.
Required Qualifications
- Bachelor’s degree in Engineering, Business Administration, or a related field.
- Minimum 8 years of logistics experience within an industrial or complex supply chain environment.
- At least 5 years in people leadership roles.
- Fluent English (mandatory).
Preferred Qualifications
- MBA or postgraduate degree.
- Exposure to Artificial Intelligence or advanced analytics tools applied to business.
- Intermediate Spanish.
Key Competencies
- Strong analytical and data-driven decision-making capability.
- Results-oriented, customer-focused mindset.
- Hands-on leadership with effective conflict management skills.
- Proven negotiation and influencing abilities across stakeholders.
- Solid financial and cost management acumen.
- Resilient, adaptable, and effective under pressure.
- Ability to manage multiple priorities in high-demand environments.
- Experience building and sustaining high-performance teams.
- Strong stakeholder management and collaboration in matrix organizations.
- Project management expertise.
Why Join CHEP
- Senior leadership impact within a large-scale, national logistics operation.
- High visibility and strategic exposure across the supply chain organization.
- Opportunity to drive transformation, efficiency, and sustainable logistics initiatives within a global company.
Remote Type
Hybrid RemoteSkills to succeed in the role
Coaching, Collaboration, Continuous Improvement, Disruptive Thinking, Feedback, Inclusive Leadership, Leading Change, Leading Customer Centric Teams, Logistics Execution, Logistics Management, Mentorship, Motivating Teams, Operational Excellence, Prioritization, Self-Awareness, Supplier Management, Supply Chain OperationsWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].