Career Counselor Bilingual

Job Description:

Title: PA Lehigh Valley Career Counselor

Classification: Non-Exempt

Salary: $53,000

Scope of Position

• Provide individualized support and direct assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.

Essential Functions

• Counsels, motivates and encourages assigned caseload of participants to develop and guide through a customized career pathway, training opportunities, and barrier mitigation to achieve successful placement outcomes

• Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment. This includes: assessment, individualized attention and coordination and providing referrals to appropriate community service or social service agencies when needed

• Maintain and document all participant interactions, contacts, activities, in case notes, and files to ensure that regularly scheduled contacts are made as required

• Provide accurate and timely submission of required program data to ensure real-time reporting needs are met

• Accurately complete required documentation for enrollment and develop and maintain a customized service plan to align with participant employment and training goals

• Follow-up with partner agencies to ensure successful engagement in prescribed support services

• Perform outreach to support participant engagement through off-site appointments to employers, satellite site locations, and community visits

• Provide consistent and comprehensive case management throughout program engagement to monitor participant activities Maintain organized tracking of clients

• Maintain detailed documentation of all contacts in the state’s system of record per contact requirements

• Coordinate participant retention services and accommodate participant work schedules.

• Provide status updates and develop goal planning sessions with appropriate program staff

• Other opportunities as available

Education and Experience Requirements

• Case management experience preferred.

• Attention to detail and proficient in Microsoft Office Suite required

• Bachelor's degree in education, training, human resources, social services or an acceptable equivalent combination of education and experience

• Ability to interact with a wide variety of individuals and demonstrate a positive professional attitude

• Must have good driving record and reliable transportation.

• Experience in a team-oriented environment

• Bi-lingual skills highly preferred or experience working with ESL populations a plus

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.