Assistant Manager, Special Events & Donor Engagement (37457)

ABOUT THE WALTERS ART MUSEUM 
The Walters Art Museum is among America's most distinctive museums, forging connections between people and art from cultures around the world and spanning seven millennia. Located in Baltimore’s Mount Vernon neighborhood, the Walters is free for all. The museum’s campus includes five historic buildings and 36,000 art objects. 

Today, the Walters serves Baltimore and Maryland by embracing its role as educator and storyteller, using the collection as a vehicle of knowledge and cultural expression to support learning, dialogue, and community engagement. The museum is committed to public education, offering essential programs that help people to connect art to their lives. The Walters Visitor Promise aligns staff and volunteers across the museum to preserve and share the works in our care for future generations, partner with communities, and create welcoming, accessible experiences for visitors. The museum offers challenging and creative work opportunities by promoting collaboration and teamwork. 

OVERVIEW OF ROLE 
The Walters Art Museum has a robust program of special events including several ticketed fundraisers, donor cultivation and stewardship events, and other functions to connect supporters to the museum. Reporting to the Manager of Special Events and Sponsorships, the Assistant Manager of Special Events and Donor Engagement assists in the planning and execution of exceptional special events that reflect and advance the Walters brand and cultivate prospects and donors. This includes helping to innovate and connect with the different audiences served by the Development Department. 
The Assistant Manager of Special Events and Donor Engagement is the primary contact for any rental inquiries and provides cross-division support when needed. To support the Development Department’s goal to expand its donor base, this position will also help develop and execute a plan to identify prospects and cultivate donors from attendee and prospect lists.

DUTIES AND RESPONSIBILITIES
Special Event

• Attend and assist with planning and execution of special events and fundraisers, cross-divisional lectures and press previews, and other events as needed.
• Help produce high-quality events, overseeing vendors, contracts, volunteers, and set-ups to ensure museum policies and procedures are enforced.
• Manage technology and logistics for virtual events.
• Facilitate rental inquiries and rental events.
• Book Development events and rentals in scheduling software, send work requests, and manage Development Department’s calendar of events.
• Work with the Marketing & Communications team on event collateral including invitations, website updates, email and social media marketing, and other materials, including printed materials.
• Manage RSVPs and event follow-ups, working with the Development Database Manager to ensure event attendees are integrated into the museum’s regular donor relations and follow-up plans.
• Help manage event budgets; track expenses, code and submit invoices for review and approval.
• Assist with sponsorship management, including materials and mailings for fundraising events, solicitations, and ticket sales.

General Development Support

• Create resources for Development department use.
• Provide backup administrative support, including printing materials and assembling mailings.
• Participate in organization-wide planning, committees, advocacy, and fundraising activities as needed.
• All other duties as assigned.

QUALIFICATIONS 

• 3-5 years of relevant experience with events or meeting/conference planning, with fundraising experience preferred.
• Demonstrated customer service and interpersonal skills.
• Demonstrated written and verbal communication skills.
• Ability to be diplomatic, maintain confidentiality, and balance trade-offs among multiple interests.
• Demonstrated ability to prioritize and work under tight deadlines, manage multiple projects at once, and respond to changing and new projects and priorities with grace and confidence.
• Attention to detail.
• Demonstrated ability to be flexible in a dynamic and fast-moving, agile organization.
• Proficiency in Microsoft Office and Google Suite. Experience with development databases or customer relationship databases preferred. 

SCHEDULED SHIFT
Monday to Friday, 9 a.m.–5 p.m. Evening and weekend hours are required to produce and/or attend special events. Event weeks are subject to different hours, as needed.

ANNUAL SALARY $58,768

The Walters Art Museum provides an excellent comprehensive benefits package that includes medical, dental, prescription, vision, subsidized transportation and parking, museum membership, short term disability, long-term disability, life insurance, FSA (flexible spending account), 457b retirement, and free professional financial management counseling. This is a 100% onsite position and is part of the AFSCME-WWU collective bargaining unit. All employees must be legally authorized to work in the United States. The museum does not sponsor work visas.