Job Description
As an Advanced Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Industrial Automation (IA) business unit.
In this role, you will be responsible for executing a range of service assignments, including repairs, inspections, assessments, and maintenance, while independently managing assigned tasks. Oversees warranty claims and service orders, ensures compliance with deadlines and scheduling requirements, and coordinates sub-contractors. Additionally, you will build and maintain strong customer relationships to support ongoing service quality and satisfaction.
- Conducting customer visits and providing on-site technical consultation and support
- Building and maintaining strong customer relationships
- Planning and preparing service assignments both domestically and internationally
- Assessing workload requirements and coordinating service operations
- Performing service activities, including inspection, maintenance, and repair
- Processing warranty cases, including fault analysis and corrective actions
- Preparing and delivering on-site training sessions
- Preparing reports for internal and external use
- Ensuring compliance with company safety regulations and occupational safety standards
- Maintaining orderliness and cleanliness in the workplace
- Completed training/education as an Industrial Mechanic or an equivalent technical qualification
- Electrical and basic PLC knowledge or certification
- Professional experience as a Service Technician
- Good command of English
- Professional demeanor and strong negotiation skills.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Honeywell recently announced plans to sell its Intelligrated (IGS) business to American Industrial Partners (“AIP”). At this time, we anticipate that the deal will close in the second half of 2026, subject to customary closing conditions. We expect this role, dedicated to the IGS business, will be part of this future transaction when it closes.