Business Development Manager

Essential Job Functions:

• Manages and develops customer profitability through a high level of interaction with designated accounts and demonstrates industry expertise in creating a framework for delivery of services.
• Work aggressively in the identification of and active solicitation of competitors’ top-level customers.
• Ensures customer satisfaction through the development of a “relationship culture”.
• Promotes sales and gross profit growth, market penetration, account profitability, and customer satisfaction in communicating prospective and existing customers’ comments and needs to Senior Management representatives.
• Demonstrates new products, ideas, and promotional items to target accounts.
• Ensures customers’ needs are met by facilitating a continuous flow of information to all appropriate levels of staff and company representatives.
• Assists in the provision of Relationship Manager training to sales force personnel through active coaching and identification of learning opportunities for respective individuals.
• Coordinates monthly sales meetings in conjunction with the Sales Department
• Educates Sales Reps, Marketing Associates, and Customer Service staff of customers’ needs and provides value-added solutions through products, services, tools, and information that will meet their business needs and ensure their success.
• Understands and has working knowledge of; Internet sales programs, Master Distribution Agreements, company proprietary software and hardware, sales analysis reports, and company policies and procedures.
• Actively integrates development activities with marketing programs, (e.g., customer plant visits, brand products, etc). Also coordinates efforts with Marketing Associates to include; procedures, policies, credit, product knowledge, and selling skills.
• Works with Sales Reps in the field and observes demonstrated job tasks to assist in enhancing performance through analysis and feedback.
• Communicates accurate information to supervisors/sales managers regarding prospective customer needs.
• Attends required meetings and sales functions.
• Plans and coordinates monthly sales meetings in conjunction with the Sales Department.
• Plans, organizes, and provides oversight for annual company Trade Shows.

Minimum Knowledge, Skills, and Abilities:

• Excellent customer service skills. 
• Able to meet fixed deadlines and manage under pressure. 
• Excellent verbal and written communication skills. 
• Able to build and deliver presentations. 
• Able to create, write, and edit composed manuals. 
• Good computer application skills such as Microsoft Word, Excel, PowerPoint, etc. 
• The ability to successfully negotiate. 
• Willingness to travel most of the time.

Preferred Knowledge, Skills, and Abilities:

• BA or BS in marketing or related disciplines and/or five years of job-related experience.
• Must be skilled in sales techniques.
• Ability to adapt to changing priorities in a fast-paced environment
• Must maintain a valid Driver’s License
  
  

Ferraro Foods is an equal-opportunity employer