Patient Support Assistant, Reactivation Care Centre (RCC) (CUPE) - Casual - RCC Location

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.

Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.
 

Who you are:

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage

• You are a patient and/or client centered individual who performs at an exemplary standard

• You are a team player with excellent communication, critical thinking and prioritization skills

Closing Date: May 6, 2026

What We Need:

This is an exciting opportunity for an individual with a strong customer service focus to be a part of the interprofessional team. As an integral member of our team and working in partnership with the Registered Nurses and Registered Practical Nurses, you will support patient care in an environment where the focus is quality and patient/family centred care with a strong emphasis on customer satisfaction. As an effective team member you will utilize your strong communication skills and be actively involved in Quality Management initiatives.

Patient Care Support responsibilities will include:

• Assistance with close observation of patient needs; including monitoring patient comfort level

• Assistance with basic patient care as directed by the Nurse (i.e. bathing, nutrition, positioning and ambulation)

• Assist with patient moves and transfers

• Assistance with room set up

• Empty and change suction bottles as directed by the Nurse and provide and remove bed pans as delegated

• Assist with post mortem care

• Communication with patients/families to increase customer service

Non-Patient Care Support responsibilities will include:

• Stocking treatment areas and carts

• Maintaining linen supplies and cleanliness of the patient rooms (for admission and discharge), utility rooms, nursing station, tub and shower rooms and patient care equipment

• Assistance with responding to call bells

• Other duties as assigned

 What you bring to the role:

• Completion of a recognized personal support worker certificate or health care aide program from a community college or equivalent education required

• Current BLS certification

• Previous related experience, preferably in an acute care facility

• Previous experience with responsive behaviours

• Proficient computer skills

• Knowledge of universal precautions and medical terminology an asset

• Strong customer service, interpersonal and written and verbal communication skills

• Demonstrated ability to work well independently and as part of an interprofessional team

• Strong organizational skills and the ability to prioritize workload

• Demonstrated good attendance and performance records with the ability to maintain these same standards

• Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule:

 

12 hour shifts - days and nights, weekend and stautory holidays 0730-1930 & 1930-0730

Please note schedules may change due to operational needs.

Compensation:

CU01A

Range:

$28.49 - $31.30

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

 

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement 

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

 

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.