Retail Pharmacy Technician II

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Sound like a perfect match? Apply now - we can't wait to hear from you!

Why Join IU Health?

As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description:

The Retail Pharmacy Technician II plays a key role in supporting the day-to-day operations of the retail pharmacy at University Hospital. This position assists pharmacists in preparing and dispensing medications, providing excellent customer service, and ensuring accuracy, safety, and efficiency in all pharmacy processes.

Key Responsibilities

• Accurately prepare, label, and dispense prescription medications under pharmacist supervision

• Provide exceptional customer service to patients, caregivers, and staff

• Process prescription orders, including data entry and insurance adjudication

• Manage inventory, restock medications, and monitor for expired products

• Operate cash register and handle transactions in accordance with policies

• Maintain compliance with state, federal, and IU Health regulations

• Support workflow efficiency in a fast-paced retail pharmacy environment

Qualifications

Required

• High school diploma or equivalent

• Active Indiana Pharmacy Technician license 

• National Pharmacy Technician Certification (CPhT) required

• Minimum of 2 years of pharmacy technician experience

Preferred

• Retail pharmacy experience

• Familiarity with pharmacy systems and insurance processing

Key Skills

• Strong attention to detail and commitment to accuracy

• Excellent customer service and communication skills

• Ability to multitask in a high-volume setting

• Team-oriented with a positive attitude

Work Environment

• Onsite role at University Hospital retail pharmacy

• Fast-paced, patient-facing environment

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.