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Job Description
Product Strategy & Vision
- Define and own the Copilot Studio and AI Agents product vision and roadmap
- Identify high‑value AI use cases (e.g., knowledge assistants, workflow agents, employee support, insights copilots)
- Align AI agent strategy with enterprise priorities such as productivity, scale, and responsible AI
- Serve as the product owner for conversational AI capabilities
Platform Governance & Responsible AI
- Define governance, guardrails, and operating model for Copilot Studio and agents, including:
- Data access and grounding
- Security, privacy, and compliance controls
- Lifecycle management of agents
- Partner closely with Security, Legal, Privacy, Risk, and Architecture teams
- Ensure all AI solutions align with Responsible AI principles
Demand Intake & Use Case Prioritization
- Own intake and prioritization of Copilot and agent use cases
- Assess feasibility, risk, and value of AI scenarios
- Determine delivery approach (citizen dev, fusion teams, or central build)
Adoption & Enablement
- Drive adoption of Copilot Studio through:
- Enablement programs and playbooks
- Best practices for prompt design and agent orchestration
- Community of practice for AI builders
- Work with Communications and Change teams to promote safe and impactful usage
Measurement & Value Realization
- Define success metrics for AI agents, such as:
- Productivity gains
- Task deflection and automation
- User satisfaction and adoption
- Track value delivered and continuously optimize solutions