Job Description
As a Business Analyst with our Carrix IT team, you will help IT partners in identifying and implementing advanced technological solutions and concepts (e.g., software, applications, processes, etc.) in a cost-effective way. You will work on assignments where problems are not always clear and will collaborate with others across the organization via workshops, discussions, etc. to understand business processes and drivers, short and long-term goals, and areas for improvement. On a day-to-day basis, you will identify and document the business requirements of a product or solution and communicate them clearly to teams. Leveraging this information, you will make informed recommendations for solutions to a business, product, or client problem, which may be related to technology, processes, policy, or structure. You will play a vital role in our business journey and help us to take advantage of emerging trends and bring new ways of working to the forefront of our teams and the technical community while working towards meeting OKRs.
- Devise and recommend appropriate solutions and facilitate change.
- Provide analytical support to solve business problems, assess effectiveness and necessity, and use tools such process maps, diagrams, strategy maps, etc.
- Handle and / or manage issues and questions during development.
- Provide support in implementation, user testing, and quality efforts.
- Document business requirements and user manuals to describe application installation and operating procedures.
- Participate in regular requirement gathering and design sessions with the client community.
- Participate in meetings with multiple stakeholders, including product and development teams to assess the impact of proposed solutions, deployments and help to minimize disruption to services.
- Work with partners to conduct user acceptance testing.
- Provide consultative support on business-led technology initiatives.
- Create and manage against OKRs.
- Other duties as assigned.