Job Description
Vendor Performance Specialist
Department: Operations
Employment Type: Full Time
Location: United States - Clearwater, FL
Reporting To: Chuck Houser
Description
We are looking for a qualified, local Vendor Performance Specialist – Telecom.
Key Responsibilities
- Own the end-to-end vendor lifecycle, including sourcing, vetting, onboarding, compliance, performance tracking, and offboarding
- Build and maintain strong relationships with telecom subcontractors, construction vendors, and service providers
- Partner with Operations, Engineering, Construction, and Business Development teams to forecast vendor capacity needs by market, project type, and timeline
- Ensure vendor compliance with contractual terms, insurance, licensing, safety, and regulatory requirements
- Maintain and manage vendor databases, documentation, and records with high accuracy
- Develop, maintain, and update vendor rate cards by geography, scope of work, and client requirements
- Conduct ongoing market research on telecom labor rates, pricing trends, and vendor availability
- Monitor vendor performance, quality, safety metrics, and responsiveness; address performance or compliance issues proactively
- Collaborate with Risk, Legal, and Compliance teams to resolve vendor-related issues and mitigate risk
- Serve as the primary point of contact for vendor inquiries, escalations, and operational coordination
Skills, Knowledge and Expertise
- Bachelor’s degree in Business Administration, Supply Chain, Operations, or a related field preferred
- 5+ years of experience in vendor management, subcontractor management, or operations within the telecommunications or infrastructure industry
- Strong understanding of telecom construction environments (OSP, wireless, fiber, civil, engineering, or related scopes)
- Experience working on the contractor side supporting telecom carriers or utility clients
- Proven ability to manage multiple vendors across different regions and project types
- Strong analytical, negotiation, and relationship-management skills
- Highly organized, detail-oriented, and results-driven
Benefits
- Health Insurance plans (health, dental, vision);
- Whole Life Insurance;
- 401k Plan;
- PTO/Paid Holidays;
- Great Work Environment;
- Career Advancement Opportunities.
