Receptionist - FOC

Under the supervision of the Friend of the Court Records Supervisor / greets clients at the front desk. Answers general questions as well as questions regarding court hearings, account balances, and docket numbers. Fields questions and directs clients to appropriate FOC/court staff. Performs a variety of general clerical support tasks including word processing, data entry, printing and forwarding documents for filing. Must be able to communicate with and deescalate irate or upset clients.