Medical Assistant (Phone Staff) - Family Medicine

Job Id:  2288 # of Openings:  1

---

• Takes voicemail off of nurse line, send messages to physicians as necessary, call patients back with results, schedules testing and appointments.
• Sends prior authorizations and referrals to appropriate staff.
• Participates in educational experiences designed to maintain competence.
• Uses facility communication systems correctly.
• Performs routine clerical activities required for efficient operation of the ambulatory clinic.
• Ensures efficient customer friendly telephone communication.
• Provide support to the clinic staff and fill in as a medical assistant as needed.

• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.  

• High School diploma or GED, some college preferred.
• Graduate of an accredited Medical Assistant (MA) training program preferred, but not required.

• Prefer previous experience as an MA in the ambulatory care setting, but not required.

• Prefer certified MA
• BCLS certification or obtain within 3 months of hire

• Medical terminology
• Basic computer skills
• Completed JCMG’s Pharmacology training.
• For administration of injectable medications, must have successfully completed 20 injections with an approved mentor and must complete JCMG competency testing and successful completion of return demonstration.
• Staff with prior job experience without formal training is encouraged to sign up for JCMG’s Medical Assistant Program.

Pay Range: $17.50 - $19.93 per hour