Optician - HQ Eyes
Job Description
Overview
Location: Hannibal, MO
Pay Range: $16.92 - $25.38 per hour | Based on Relevant Experience
Schedule: Full-Time, Monday – Friday, 8:00 a.m. – 5:00 p.m. (some variability based on departmental needs)
About the Role
If you enjoy combining technical skill with meaningful patient interaction, this role is a perfect fit.
As an Optician at Quincy Medical Group, you will guide patients in selecting frames and lenses, take precise measurements, and ensure a comfortable, high-quality fit. You’ll blend clinical accuracy with outstanding customer service while supporting patients in achieving their best vision. This position is ideal for someone who thrives in a fast-paced, detail-oriented environment and enjoys seeing the direct impact of their work on patients’ daily lives.
You will also have opportunities to grow your skills, expand your knowledge of optics and eyewear technology, and work closely with a supportive team of providers and staff.
As part of the application process, we ask all candidates to complete a Culture Index Survey.
Primary Responsibilities
Greet patients, review prescriptions, and explain lens options, including single vision, progressive, and specialty lenses. Take accurate measurements such as pupillary distance, segment height, and vertex distance, and perform lens verification with a lensometer. Assist patients with frame styling, fitting, adjustments, and minor repairs to ensure comfort and satisfaction. Place and track eyewear orders, coordinating with labs and vendors for timely and high-quality delivery. Verify insurance eligibility and process claims, collect payments, and provide accurate estimates. Educate patients on lens features, coatings, warranties, and proper eyewear care. Troubleshoot visual concerns and coordinate follow-up with providers when necessary. Maintain inventory, merchandising, and a clean, organized dispensary. Document services accurately in the EMR/optical system and manage calls and messages efficiently.
Benefits & Compensation
• Core Benefits: Comprehensive health, dental, and vision insurance, including a health navigation assistant.
• Life & Disability Insurance: Employer-provided life insurance and short- and long-term disability coverage.
• Tuition Reimbursement: Up to $5,250 annually to support your educational goals.
• Paid Time Off: Starting at 17 frontloaded PTO days, 6 paid holidays, and 5 paid volunteer days.
• Parental Benefits: Up to 12 weeks of paid parental leave, childcare assistance, and financial support for adoption and surrogacy.
• Financial Perks: Bi-weekly 401(k) employer match and access to earned wages before payday through the Instant Pay Benefit.
Qualifications
High school diploma or GED required
1–2 years of optician/optical experience preferred; strong customer service background welcomed
Certified by the National Board in Opticianry preferred (or willingness to obtain)
Skilled in frame adjustments, minor repairs, order entry, and lens verification
Comfortable using EMR/optical software, insurance verification systems, and point-of-sale processes
Strong attention to detail, communication skills, and a patient-first mindset
Why Join Quincy Medical Group?
This role offers the chance to grow your technical and clinical skills while making a daily difference in patients’ lives. Join our Optical team and help patients see—and feel—their best every day.