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Job Description
Who We Are:
At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise.
The Director, Implementation is a senior delivery leader responsible for the end-to-end onboarding and
configuration of Emburse's enterprise travel and expense management solutions. This role owns the
implementation lifecycle for complex, multi-entity, multi-integration Enterprise-tier engagements, from
pre-sales scoping through go-live and handover to Customer Success and Support.
configuration of Emburse's enterprise travel and expense management solutions. This role owns the
implementation lifecycle for complex, multi-entity, multi-integration Enterprise-tier engagements, from
pre-sales scoping through go-live and handover to Customer Success and Support.
You will lead a team of Implementation Consultants and Project Managers, build and enforce delivery
standards, drive margin-positive outcomes, and serve as the primary delivery escalation point for your
book of enterprise accounts. You operate at the intersection of delivery execution, delivery economics,
and customer relationship management.
standards, drive margin-positive outcomes, and serve as the primary delivery escalation point for your
book of enterprise accounts. You operate at the intersection of delivery execution, delivery economics,
and customer relationship management.
This role reports to the Senior Director, Professional Services (Americas) and partners closely with
Customer Success, Sales, and Product on pre-sales engagements, handover protocols, and
continuous improvement of the Emburse implementation methodology.
Customer Success, Sales, and Product on pre-sales engagements, handover protocols, and
continuous improvement of the Emburse implementation methodology.
**This is a hybrid role (must be willing to be in our Dallas, TX office 3 days a week) and a minimum of 15% travel is required**
The Director, Implementation is a senior delivery leader responsible for the end-to-end onboarding and
configuration of Emburse's enterprise travel and expense management solutions. This role owns the
implementation lifecycle for complex, multi-entity, multi-integration Enterprise-tier engagements, from
pre-sales scoping through go-live and handover to Customer Success and Support.
configuration of Emburse's enterprise travel and expense management solutions. This role owns the
implementation lifecycle for complex, multi-entity, multi-integration Enterprise-tier engagements, from
pre-sales scoping through go-live and handover to Customer Success and Support.
You will lead a team of Implementation Consultants and Project Managers, build and enforce delivery
standards, drive margin-positive outcomes, and serve as the primary delivery escalation point for your
book of enterprise accounts. You operate at the intersection of delivery execution, delivery economics,
and customer relationship management.
standards, drive margin-positive outcomes, and serve as the primary delivery escalation point for your
book of enterprise accounts. You operate at the intersection of delivery execution, delivery economics,
and customer relationship management.
This role reports to the Senior Director, Professional Services (Americas) and partners closely with
Customer Success, Sales, and Product on pre-sales engagements, handover protocols, and
continuous improvement of the Emburse implementation methodology.
Customer Success, Sales, and Product on pre-sales engagements, handover protocols, and
continuous improvement of the Emburse implementation methodology.
**This is a hybrid role (must be willing to be in our Dallas, TX office 3 days a week) and a minimum of 15% travel is required**
Who We Are:
At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise.
Why Emburse?
Finance is changing—and at Emburse, we’re leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend—so they can focus on what’s next, not what’s slowing them down.
• A Company with Momentum – We serve 12M+ users across 120 countries, helping businesses modernize
their finance operations.
• A Team That Innovates – Work alongside some of the brightest minds in finance, tech, and AI to solve real-
world challenges.
• A Culture That Empowers – Competitive pay, flexible work, and an inclusive, collaborative environment that
supports your success.
• A Career That Matters – Your work here drives efficiency, innovation, and smarter financial decision-making
for businesses everywhere.
Shape your future & find what’s next at Emburse.
Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.