Corporate Account Manager

Position Summary:

Vallen’s Corporate Account Manager is a staff management position responsible for mentoring and managing Corporate Account Specialists and/or support staff while developing and implementing sales strategies for increasing profitable sales growth in assigned corporate account customers. The Corporate Account Manager builds and/or enhances customer relationships in pursuit of selling the organization’s solutions, products, and services to achieve performance goals in areas of sales, gross margin, profitability, value propositions and/or other customer contractual agreements.

Essential Job Duties and Responsibilities:

• Responsible for profitable corporate account growth including customer retention
• Provides leadership to direct reports (Corporate Account Specialists)
• Responsible for achieving annual cost savings goals/guarantees by customer
• Manages corporate account customer liabilities including:
  • Adherence to product / service pricing parameters (schedule A, B, C)
  • Price Roll Management
  • Margin Management (SPA Leadership)
  • Freight terms compliance
  • Payment term compliance and Accounts Receivables resolution
  • Volume incentive management, accruals, and prompt payment
  • Service and inventory KPIs, and performance management
  • Audit management
  • Customer Implementation Management
  • Contract renewal leadership
  • Contract terminations leadership
  • Quarterly business review leadership (corporate level)
  • Field sales compliance (to contract paraments)
  • Problem escalation and resolution