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Job Description
LocationThe Sinclair - 40 - RoomsAbout the opportunityThe Bellperson is responsible for providing a warm and polished arrival and departure experience for hotel guests, supporting luggage handling, guest assistance, and property orientation while delivering personalized service and professional hospitality.What you'll get to do* Greet guests promptly and courteously upon arrival and departure, creating a welcoming first and last impression* Assist guests with luggage, escorting them to and from guest rooms while providing property and room orientation* Communicate professionally with guests to anticipate needs, answer questions, and offer assistance in a discreet and service-oriented manner* Coordinate arrivals and departures with the front desk, concierge, and valet teams to ensure seamless service* Safely handle, transport, and store guest luggage with care and accountabilitySkills and Experience* Prior bell services, guest services, or hospitality experience in a luxury or boutique hotel preferred* Strong interpersonal and communication skills with a polished, service-focused approach* Ability to anticipate guest needs and provide proactive assistance* Professional appearance, positive attitude, and courteous demeanor* Knowledge of local area attractions, restaurants, and transportation options preferred* Ability to remain calm and professional in a fast-paced environment* Strong organizational skills and attention to detail
