Field Performance Specialist (Midwest Region of the U.S.)

#LI-Hybrid

We are considering candidates in the following locations: Colorado, Iowa, Kansas, Missouri, Minnesota, Montana, Nebraska, North Dakota, South Dakota, and Wyoming

Overview

Assists and supports Field Management in the administration and operations of the Field Force in the region.

Oversees, directs, leads, and motivates the General Agents and their staff of Assistant General Agents, Field Agents, and clerical assistants in achieving their goals and meeting key performance indicators for their agencies.

Core Responsibilities

Manages the activities of the assigned agencies in person, on a regular basis, to ensure achievement of the Four established Pillars by offering consistent counsel and motivation focused on growth of the Four Pillars: Production-Manpower-Applications-IAR’s.

Activities include (but not limited to) directing, supporting, motivating, and managing General Agents, AGAs, FAs and administrative assistant support staff in conjunction with the RVP for assigned region

Skills Qualifications

• Understanding of insurance operations, policies, and processes.
• Must be customer service oriented with strong oral and written communication skills.
• Significant Management ability.
• Time management and prioritization of work; attention to detail.
• Experience in complaint resolution.
• Strong organizational and coordination skills to support multi-tasking.

Compensation

The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location. At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85,400 - $140,900. 

Education

• BS or BA degree in a related field.
• 8 years related work experience in life insurance administration.
• Insurance professional education (e.g., FIC, FLMI and CLU) desirable.

Authorization to work in the United States is required.

This position is not eligible for visa sponsorship.

Physical Demands