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Creative Co-Op, Inc.

Human Resources Generalist

Memphis, TennesseePosted 2 weeks ago
Full-timeremote

Job Description

Job Definition:

The HR Generalist serves as a key partner to the Human Resources Manager and employees, supporting the day-to-day execution of Human Resources functions. This role provides administrative and operational support across a broad range of HR activities, including talent acquisition, onboarding, employee relations, benefits administration, Worker’s Compensation, FMLA, compliance, and HR systems.

The HR Generalist plays a critical role in ensuring accurate HR processes, a positive employee experience, and compliance with company policies and applicable employment laws.

Primary Responsibilities:

 

Recruitment & Onboarding

  • Support full-cycle recruitment process:
    • Maintain and update job descriptions
    • Coordinate job postings (internal/external)
    • Partner with hiring managers and external recruiters
    • Schedule and coordinate interviews
    • Prepare and issue offer letters
    • Manage pre-employment screenings
  • Coordinate onboarding and new hire orientation processes to ensure a smooth employee experience

Employee Records & Compliance

  • Maintain accurate and up-to-date employee records in HRIS (BambooHR and Paychex)
  • Administer E-Verify and manage I-9 compliance, including periodic internal audits
  • Ensure compliance with federal, state, and local employment laws
  • Maintain required labor law postings across all locations

Benefits Administration

  • Assist with benefits administration, including:
    • New hire enrollments and life event changes
    • Open Enrollment coordination and communication
    • Payroll deduction setup and verification
    • Benefits invoice auditing and reconciliation
  • Provide employees and candidates with benefit information and support

Leave of Absence & Workers’ Compensation Administration

  • Administer and track employee leaves of absence, including Family and Medical Leave Act (FMLA), ensuring compliance with federal and state regulations
  • Provide guidance to employees and managers on leave eligibility, documentation requirements, and return-to-work processes
  • Coordinate required notices, certifications, and communications related to FMLA and other applicable leave types
  • Maintain accurate and confidential leave records within HRIS
  • Administer Workers’ Compensation claims, including:
    • Reporting workplace injuries to the carrier in a timely manner
    • Coordinating with employees, managers, and medical providers
    • Monitoring claim status and facilitating return-to-work plans
  • Partner with managers to support transitional duty assignments and ensure compliance with company policies and medical restrictions
  • Maintain accurate records and assist with audits, reporting, and claims management

HR Operations & Programs

  • Assist in maintaining and updating the employee handbook and HR policies
  • Support performance review processes and tracking
  • Assist with HRIS system updates, reporting, and process improvements
  • Support the implementation and optimization of HR systems and tools

Employee Engagement & Communication

  • Assist with planning and execution of company events, employee recognition programs, and training initiatives
  • Support internal HR communications and employee engagement efforts

General

  • Provide day-to-day HR support to employees and managers
  • Other duties as assigned



Knowledge, Skills, Abilities Required:

Education

  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred

Experience

  • 2–4 years of HR Generalist or related experience
  • Experience supporting multiple HR functions
  • Experience with HRIS systems (BambooHR and Paychex preferred)

Skills & Competencies

  • Strong interpersonal and communication skills
  • High level of integrity and confidentiality
  • Sound judgment and problem-solving ability
  • Strong organizational and time management skills
  • Ability to manage multiple priorities and meet deadlines
  • Detail-oriented with strong data accuracy
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Ability to analyze data and generate reports

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Human Resources Generalist at Creative Co-Op, Inc. | Renata