Back to jobs
Job Description
JOB RESPONSIBILITIES
- Competent to perform all programming, project management, and development assignments without close supervision; normally assigned the more complex aspects of systems work;
- Acts as team leader for development and support groups; provides programming and application/technical leadership, guidance, and assistance to other team members;
- Works directly on complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls;
- Works independently on complex systems or infrastructure components that may be used by one or more applications or systems;
- Develops major system modules, programs or integrates infrastructure components based on requirements gathered from customers;
- Performs integrated testing and customer acceptance testing of components that requires careful planning and execution to ensure timely, quality results;
- Performs implementation and integration tasks for medium to large, complex in-house developed systems and/or purchased software solutions;
- Assists customers with documentation, training and usability efforts.
- Integrates processes across functional organizations.
- Ensures the delivery of exceptional customer service and tangible outputs. Rely on industry standards, best practices, and qualitative & quantitative data to support and/or refine operations methodologies.
- Performs other responsibilities as assigned, including overnight and potential international travel.