Technical Service Representative

CORE RESPONSIBILITY

1. Visit customer’s site to observe technical functions e.g. line running, technical issues

2. Collect necessary data at customer site, to analyze actual problem upon technical-wise 

3. Able to find root cause, based on TS manager supervision

4. Able to build up good relationship with customers for collaboration

5. perform some basic Lab instrument for basic property test

6. able to fast learn for additional Lab tests, based on TS manager supervision

7. provide day-to-day technical support and expertise to customers

8. Making test report timely, and meeting minute when visit customers

9. Provide monthly 2P line audit and conduct technical audit of customers coating lines as and when required

1. EDUCATION BACKGROUND REQUIREMENTS: 

   1. Required : Bachelor degree in chemicals, packaging & food industry or related 
   2. Preferred: Knowledge/ Experience in TS, Lab for packaging coating is preferred.

    

2. KNOWLEDGE & EXPERIENCE:

    

   Candidate with project management experience is preferred.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible