Back to jobs
Job Description
What You'll Do:
We are looking for a senior, customer-facing Forward Deployed Engineer to work directly with our customers on-site to design, build, and deploy solutions that power their end-to-end quote-to-cash workflows. This role sits at the intersection of product, engineering, and customer success, and is critical to ensuring our platform delivers real, measurable outcomes in complex, real-world environments.
Unlike traditional implementation roles, this position requires a high degree of ownership, technical depth, and business understanding. You will not only implement solutions, you will define them.
Responsibilities:
- Partner directly with customers (often on-site) to understand their business processes, pain points, and requirements across the quote-to-cash lifecycle
- Design and build custom solutions on top of the Nue platform to address complex, ambiguous use cases
- Own the end-to-end delivery of customer solutions (from discovery and design through deployment and iteration)
- Translate business requirements into technical implementations, including integrations, workflows, and automation
- Work closely with Product and Engineering to surface gaps, influence roadmap, and help shape the evolution of the platform
- Collaborate with Product Engineers to transition custom solutions into scalable, reusable product capabilities
- Act as a trusted technical advisor to customers, guiding best practices and ensuring long-term success
What You'll Bring:
- 5–10+ years of experience in a technical, customer-facing role (e.g., solutions engineering, forward deployed engineering, technical consulting)
- Strong understanding of quote-to-cash processes (CPQ, billing, revenue, ERP/CRM integrations)
- Proven ability to design and build solutions in ambiguous environments with minimal structure
- Hands-on technical experience (e.g., APIs, scripting, data modeling, integrations)
- Experience working directly with enterprise customers and senior stakeholders
- Ability and willingness to work on-site with customers as needed (with primary focus on San Francisco and New York)
- Strong communication skills with the ability to bridge technical and business audiences
Why This Role:
- Not a traditional implementation role - you will define and solve problems that don’t yet have standard solutions
- High ownership - you are responsible for the customer outcome, not just delivery tasks
- Deep product influence - your work directly informs what gets built into the core platform
- On the ground with customers - you will be embedded in real customer environments, solving real problems