Resident Relation Associate

This role is perfect for someone who loves working with people, creating positive experiences, and ensuring residents and families feel welcomed, supported, and cared for every day.

 Apply today!

Accela Rehab and Care Center at Manalapan

NOW HIRING: Concierge, Resident Relation Coordinator

Join the team at Accela Rehab and Care Center at Manalapan for an exciting journey in your career path. Our staff feels valued, happy, and enthusiastic because Accela Rehab and Care Center at Manalapan is the place they want to be!

Come, join the TEAM!

Benefits we offer our Concierge, Resident Relation Coordinator:

• Competitive Benefits Package
• Get Paid Your Way – DailyPay Available!
• Referral Incentive Program
• PTO
• Opportunity for growth
• Hands-on Management team
• Flexible schedule
• Employee recognition incentives

NOW HIRING: Concierge, Resident Relation Coordinator

Concierge, Resident Relation Coordinator responsibilities Include:

• Serve as a warm and welcoming point of contact for residents, families, and visitors
• Build strong relationships with residents to support satisfaction, comfort, and engagement
• Coordinate and schedule resident transportation for medical appointments, outings, and special needs
• Communicate transportation details clearly with residents, families, nursing staff, and drivers
• Assist residents and families with questions, concerns, and requests in a timely and compassionate manner
• Support resident relations initiatives, including follow-ups and service recovery
• Collaborate with interdisciplinary teams to enhance the overall resident experience
• Maintain accurate documentation related to transportation schedules and resident requests
• Help ensure a welcoming, organized, and resident-focused environment
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Qualifications for the Resident Relation Coordinator:

• Friendly, calm, and professional demeanor

• Strong communication and interpersonal skills

• Excellent organizational and coordination abilities

• Ability to multitask and problem-solve with empathy

• Experience in healthcare, hospitality, customer service, or senior living preferred

• Passion for working with older adults and supporting quality of life

NOW HIRING: Resident Relation Coordinator

Accela Rehab and Care Center at Manalapan is an Equal Opportunity Employer and drug-free workplace.