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Job Description
Responsibilities
- Provide support for import and export customs clearance, including document verification and coordination with branch offices.
- Prepare all required customs documentation, such as export papers, and maintain clear communication with customers throughout the process.
- Serve as a primary point of contact for customs authorities and customers regarding customs-related inquiries.
- Ensure all activities comply with applicable customs laws, regulations, and internal guidelines.
- Review and validate export documents submitted by our customers to guarantee accuracy and compliance.
The ideal candidate will have
- Excellent communication skills – with the ability to communicate verbally and in writing
- Ability to listen to others and understand the situation from their perspective
- Excellent problem solving and analysis skills
- Ability to deal with problems efficiently and professionally
- Mathematical and computer literacy
- Attention to detail and high levels of accuracy
- A high customer service orientation with a passion for delivering quality
- Highly adaptable