Business Analyst

Job Summary:

JOB DESCRIPTION – Business Analyst, LATAM Regional Strategy

Location: São Paulo, Brazil (LATAM hub)

Division: Latin America

Line Manager: Senior Director, Regional Strategy

Contract Terms: FTE

THE TEAM

Latin America is one of Live Nation's fastest-growing regions for Ticketmaster, with significant investment underway across Brazil, Mexico, Colombia, Peru, Chile and Argentina.

THE JOB

We have an exciting opportunity for an experienced Business Analyst to support the build, maintenance and tracking of the business cases that justify regional investment across product development, M&A, new opportunities and data. In this role, you will work directly with the Senior Director, and across the wider regional team to turn strategic intent into rigorous, defensible commercial cases.

We are looking for someone who is comfortable working hands-on across a wide range of business areas, building financial models from incomplete data and stress-testing the assumptions behind them. You'll be willing to dive into the details of country-level commercial assumptions, integration costs, platform investments, and ancillary revenue opportunities, and to translate them into structured analyses that hold up to scrutiny.

You will work in close partnership with the Manager, Client Product Solutions, providing the analytical support behind the prioritisation of platform development and data items, and with the Strategy Manager on M&A integration cases. You will also support the matrix relationship with the regional Finance Director by helping maintain the cost control and savings view across the business.

Cross-functional collaboration is at the heart of the role. You will engage with country MDs, Regional Directors, the regional Finance team, and central M&A colleagues to gather assumptions, validate logic, and refine cases — and you will help present the resulting work clearly to senior stakeholders.

You will be a strong communicator — able to translate complex analyses into clear, defensible recommendations through models, memos, and presentations, tailoring messages for diverse audiences and producing outputs that enable confident regional decision-making.

WHAT YOU WILL BE DOING

• Support the Senior Director in authoring business cases for medium and high-effort platform development initiatives across Resale, Pricing, Football integration, Venue capabilities, Anti-fraud / KYC, Insurance, Packages, Merch, Payments and other regional priorities.
• Build and maintain the financial models that sit behind business cases for M&A targets — sizing, synergies, integration costs, post-close contribution margin and payback — and support the leadership through integration.
• Develop opportunity sizing and modelling for new growth opportunities e.g.: football clubs, promoter advances, venue exclusivity contracts, partnership extensions, and ancillary revenue rollouts.
• Maintain the LATAM strategic financial model — investment, contribution margin, payback, sensitivities — and extend market-level models from Brazil into Mexico, Colombia, Peru, Chile and other countries as the regional pipeline expands.
• Support the cost control and savings view across the business in partnership with the Senior Manager and the regional Finance team, identifying cost takeout opportunities and tracking savings against plan.
• Track ROI realisation post-launch in partnership with the BI Visualisation Analyst — comparing projected returns against actuals and flagging variances for review.
• Help ensure that approved business cases flow into the future financial plan, that delivery timelines are reflected, and that ROI variances are visible to leadership.
• Produce supporting analyses for the Manager, Client Product Solutions ahead of the bi-weekly Platform Development meeting and the monthly Strategy alignment session.
• Provide ad-hoc analytical support to the Strategy Manager on M&A integration planning, including synergies, headcount, and cost modelling.
• Produce executive-ready outputs — sensitivity views, scenario analyses, and presentation packs — that enable confident decision-making at regional and global level.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Fluent in English with an approach that inspires confidence through verbal, written and presentation skills, and delivers clear and concise information tailored for different stakeholders and situations. Portuguese or Spanish required (ideally both).
• Strong commercial modelling skills — Excel to a high standard, comfort with sensitivities, scenarios, and uncertainty; familiarity with Power BI or Tableau a plus.
• Able to build rapport quickly to establish trust, respect and confidence with internal stakeholders across country teams, regional Finance, central M&A, and global Product.
• 3–5 years of experience in strategy consulting, investment banking, corporate development, FP&A, or commercial strategy.
• Demonstrated experience building business cases or investment models that have been used in real decisions, ideally at executive level.
• Commercial instinct for live entertainment, ticketing, payments, or platform businesses — direct experience preferred but not essential.
• Comfortable working with incomplete data, making and defending assumptions, and iterating quickly under time pressure.
• International travel could be required, up to 4 weeks per year.

YOU (BEHAVIOURAL SKILLS)

• Self-motivated and able to work independently with limited supervision, while providing accountability of progress through regular reporting and communication.
• Excellent organisational skills and the ability to prioritise tasks and manage expectations across multiple parallel business cases and modelling streams.
• A self-starter and creative problem-solver with the ability to quickly understand the commercial mechanics of new business areas.
• Pragmatic in approach and delivery focused — the production of timely, defensible, decision-ready analyses is the predominant driver.
• Intellectually honest — willing to flag when a case does not hold up, recommend against an investment, or surface uncomfortable assumptions.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability — We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork — We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity — We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging — We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.