Job Description
AIR FREIGHT EXPORT SUPERVISOR
Location: BSD, South Tangerang
Reports To: Air Freight Export Manager
Role Objective
We are seeking a highly motivated Airfreight Export Supervisor to oversee and manage export airfreight operations. This role ensures all shipments are handled efficiently, accurately, and in compliance with regulations, meeting customer expectations while optimizing operational performance.
Key Responsibilities
- Supervise and lead a team of airfreight export operations specialists.
- Coordinate and manage end-to-end export shipment processes.
- Ensure compliance with local and international regulations, including QHSE (Quality, Health, Safety & Environment) requirements.
- Communicate with customers to understand export needs, providing guidance on shipping solutions, rates, and transit times.
- Ensure accurate and timely system updates, including shipment details, consignee information, and export milestones.
- Build and maintain strong relationships with PCM teams, customs brokers, and service providers.
- Monitor shipment progress and proactively resolve operational issues or delays.
- Train, coach, and mentor team members on procedures, regulations, and best practices.
- Identify process improvement opportunities and implement strategies to enhance operational efficiency and customer satisfaction.
- Comply with and actively support Quality, Environmental, Occupational Health & Safety, and Business Continuity Management Systems.
Job Requirements
- Minimum 3 years of experience in Air Freight Export operations.
- Strong proficiency in English (both written and spoken).
- Solid computer literacy (MS Office and operational systems).
- Strong results-oriented mindset while maintaining professionalism and respect.
- Proven technical competencies relevant to airfreight export operations.
- Demonstrated leadership and team management capability is a plus.
What We Offer
- Opportunity to grow within a dynamic and global logistics environment
- Collaborative and professional team culture
- Competitive compensation and benefits package
How to Apply:
If you are ready to take on this exciting challenge and make a significant impact in our organization, please submit your English CV to this vacancy
**DHL Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees**