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Global Commercial & Customer Experience Capability & Enablement Leader
Posted 3 weeks ago
Job Description
The Global Commercial & Customer Experience Capability & Enablement Leader is responsible for measurable improvement in commercial performance and customer experience across Sales, Application Development and customer-facing operational functions, including Customer Service, Logistics, Order Management, and Import/Export.
This role sits at the intersection of business performance and operational execution, focusing on how commercial and customer-facing teams perform across the end-to-end customer value chain. It translates business priorities into the right combination of capability, behaviors, tools, and ways of working to drive...