Back to jobs
Job Description
Playon is looking for an experienced Senior Site Reliability Engineer to help us strengthen the reliability, performance, and scalability of our systems. This role sits at the intersection of software engineering and operations — focused on building the tools, automation, and visibility that enable our teams to deliver resilient software at scale.
You’ll work closely with application engineers, DevOps, and QA teams to evolve our infrastructure, CI/CD pipelines, observability frameworks, and reliability practices. This is a hands-on engineering role with a strong emphasis on automation, performance analysis, and continuous improvement.
The Outcomes You’ll Deliver:
In the first few months, You'll focus on building a clear understanding of our systems and establishing the foundation for stronger observability across our platforms. As you settle in, your scope will grow to include broader reliability and performance initiatives.
• Assess and improve visibility: Work with engineering teams to review our current dashboards, metrics, and logs, identify the biggest gaps, and make targeted improvements that help us better understand system health.
• Tighten monitoring and alerting: Refine alerts and dashboards for the most critical services so we can catch issues earlier and respond faster.
• Build observability into delivery: Add instrumentation and telemetry into existing build and deploy processes to make reliability checks part of our normal release workflow.
• Clarify what "reliable" means: Help define initial SLIs and SLOs for a few core user flows, aligning the team on what good performance and availability look like.
• Streamline incident response: Partner with the Event Commander/on-call rotation to improve how we communicate, coordinate, and follow up during incidents.
• Reduce manual effort: Automate routine checks and monitoring tasks to free up engineers for more impactful work. Over time, you'll take on a larger role shaping how we measure, monitor, and improve reliability across all services — setting standards, mentoring others, and helping engineering teams make data-driven decisions about performance and stability.
Playon is looking for an experienced Senior Site Reliability Engineer to help us strengthen the reliability, performance, and scalability of our systems. This role sits at the intersection of software engineering and operations — focused on building the tools, automation, and visibility that enable our teams to deliver resilient software at scale.
You’ll work closely with application engineers, DevOps, and QA teams to evolve our infrastructure, CI/CD pipelines, observability frameworks, and reliability practices. This is a hands-on engineering role with a strong emphasis on automation, performance analysis, and continuous improvement.
The Outcomes You’ll Deliver:
In the first few months, You'll focus on building a clear understanding of our systems and establishing the foundation for stronger observability across our platforms. As you settle in, your scope will grow to include broader reliability and performance initiatives.
• Assess and improve visibility: Work with engineering teams to review our current dashboards, metrics, and logs, identify the biggest gaps, and make targeted improvements that help us better understand system health.
• Tighten monitoring and alerting: Refine alerts and dashboards for the most critical services so we can catch issues earlier and respond faster.
• Build observability into delivery: Add instrumentation and telemetry into existing build and deploy processes to make reliability checks part of our normal release workflow.
• Clarify what "reliable" means: Help define initial SLIs and SLOs for a few core user flows, aligning the team on what good performance and availability look like.
• Streamline incident response: Partner with the Event Commander/on-call rotation to improve how we communicate, coordinate, and follow up during incidents.
• Reduce manual effort: Automate routine checks and monitoring tasks to free up engineers for more impactful work. Over time, you'll take on a larger role shaping how we measure, monitor, and improve reliability across all services — setting standards, mentoring others, and helping engineering teams make data-driven decisions about performance and stability.
PlayOn is where high school sports come to life. Through GoFan, NFHS Network, and MaxPreps, we give every fan a front-row seat to the moments that matter most: the buzzer-beaters, the comeback wins, the senior nights, the rivalries that define a town.
We built our technology for the people who live and breathe high school athletics — the parents who never miss a game, the alumni still cheering from across the country, the communities that show up week after week. From buying tickets to watching a live stream to reliving the highlights, we make it simple to stay close to the sports and the athletes you love most.
Backed by KKR, we build the technology that powers high school athletics from the inside out: Schools trust us to handle ticketing, streaming, fundraising, concessions, merchandise, and more so the people running programs can stay focused on the athletes and fans we all serve together.
We're a growth-stage company on a mission to make high school sports more accessible, more memorable, and more connected than ever before.
When being there means everything, we make sure you never miss a moment.
Why You'll Love Working at PlayOn
Product, potential, and people. We’re a leader in the high school event space, constantly evolving our product to meet the needs of administrators. We focus on solving real challenges, learning quickly, and creating impactful solutions.
This is a growth-stage company, meaning your contributions have real impact. You’ll have opportunities to grow your skills, tackle meaningful problems, and make a difference in the lives of schools and the students and fans they serve.
Our culture is built on accountability, collaboration, growth, and fairness. We don’t just show up—we show up for each other. Everyone wears the same jersey, and we play hard, make the extra pass, and cheer one another on. Losses teach us, challenges motivate us, and persistence drives us forward. We value integrity over shortcuts, choosing to do what’s right even when it’s hard. Together, we strive to be better every day—because we know that’s how we win as a team.
The Benefits We Offer
Multiple medical insurance plans to choose from
Dental, vision life and disability insurance
Employee Emergency Fund
Company equity (stock options)
Open PTO policy
401K plan with company match
Hybrid/flexible work environment
Note: Must be a full-time employee to participate in the company’s employee health benefit plan. Part-time employees and interns are not eligible to participate.