Referral Coordinator
Job Description
The Referral Coordinator is responsible for all referrals for the medical offices in the market. Process patient referrals for the practices in the market. Facilitates orders outside to outside facilities. Coordinate scheduling of office visits for the referred patient. Assist patient with finding resources that accept the various insurances. Obtains pre-authorization from payers. Calls insurance companies to get medications approved that may have been denied due to formulary changes.
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Process patient referral
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Facilitates orders outside to outside facilities
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Answers telephones in a prompt and courteous manner
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Coordinate scheduling of office visits for the referred patient
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Assist patient with finding resources that accept the various insurances
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Obtains pre-authorization from payers
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Calls insurance companies to get medications approved that may have been denied due to formulary changes
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Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
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Manage, copy, and review medical records to ensure accuracy
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High School Diploma/GED
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4 years of experience in a Physician Practice required
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Completion of Medical Office Assistant program preferred
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Healthcare management/administration certification preferred
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EMR/EHR experience preferred, NextGen or Athena experience preferred
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Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
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Willingness to be flexible and adaptable in a complex, matrix environment
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Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status