OPERATIONS MANAGER

Responsibilites

• Oversee and manage daily office operations to ensure efficiency and continuity
• Coordinate administrative functions including travel arrangements, meeting organization, and documentation processes
• Support senior management in identifying, evaluating, and developing new business opportunities
• Build and maintain strong relationships with clients, partners, subcontractors, and key stakeholders
• Assist in the preparation of proposals, tenders, contracts, and commercial documentation
• Conduct market research and competitor analysis to support strategic decision-making
• Follow up on leads, business opportunities, and client requests in a timely manner
• Monitor market trends, customer needs, and competitor activities to identify growth opportunities
• Collaborate with cross-functional teams (sales, marketing, operations, and finance) to ensure effective execution of business plans
• Represent the company in industry events, conferences, client meetings, and official visits when required
• Ensure all activities are conducted with strict confidentiality and in compliance with company ethics and policies
• Manage client and subcontractor communications, ensuring clear and effective information flow
• Handle new client inquiries and prepare corresponding contracts and subcontractor agreements
• Track and renew expired subcontractor agreements in a timely manner
• Oversee document workflow processes including submission, review, and approval cycles
• Attend and actively participate in industry associations, embassy meetings, and government agency discussions to support business development
• Develop and maintain strategic communication channels with public institutions and international partners

Requirements

• Good English communication skills (Russian and French are desired);
• Excellent interpersonal and team working skills.
• Strong communication skills (written and verbal) and good knowledge of Microsoft Office tools.
• Ability to motivate, influence, and collaborate with cross-functional teams.
• High level of self-motivation, strong presentation skills, and a proactive approach to problem solving.
• Strong decision-making skills and the ability to work independently with minimal supervision.
• Strong analytical skills with the ability to interpret market trends
• Solid understanding of negotiation techniques, contracting processes, and customer relationship management.
• CRM experience (Salesforce or similar tools) is an asset.
• Flexible, adaptable, and able to work in a dynamic and fast-paced business environment
• Bachelor’s degree in Engineering, Business Administration or a related field; a master’s degree is a plus.
• Minimum 5 years of experience in business development, marketing, or a customer-facing commercial role.