Front Desk Coordinator, Administrative Assistant

Front Desk Administrative Coordinator

Dessert Holdings is the leading premium dessert company in the world. We craft artisanal, scratch-made desserts at scale, combining culinary innovation with the finest real ingredients. With a rich heritage spanning seven distinctive brands, we bring unmatched expertise and tailored solutions to our Retail and Foodservice partners.

The Front Desk Administrative Coordinator is based at Corporate Headquarters in St. Paul, MN and is the first point of contact for visitors and employees. This individual will provide exceptional customer service while efficiently managing front desk operations and supporting office operations. The Administrative Coordinator will also provide support to assigned departments.

KEY RESPONSIBILITIES

• Greet visitors and answer phone calls professionally and efficiently during standard business hours from 8:00 a.m. to 4:30 p.m.
• Provide administrative support to assigned senior leaders, including calendar management, domestic and international travel support, and expense report processing.
• Help the Accounting, Human Resources, and Supply Chain teams as directed.
• Receive FedEx/UPS/USPS deliveries and prepare outgoing packages, sort and distribute incoming mail, and prepare outgoing mail.
• Provide support for office tasks and employee events as needed, including distribution of birthday cards to corporate staff.
• Assist with the day-to-day operations of the corporate office, including restocking supplies and beverage stations and ordering lunches as needed.
• Ensure the reception area and conferences rooms are clean and organized.

QUALIFICATIONS

• 1-3 years of prior customer service, administrative and front-desk experience in a professional office setting
• Highly dependable with attendance, follow-through, and efficiency
• Ability to multi-task with attention to detail in a fast-paced environment
• Demonstrated strong customer service skills, ability to proactively communicate with internal colleagues and external parties
• Strong computer skills including MS Office, MS Teams, Concur, SharePoint, Zoom meetings, etc.
• Strong organization and prioritization skills

About Dessert Holdings

Dessert Holdings is a collection of premium dessert companies and brands: The Original Cakerie, Lawler’s Desserts, Atlanta Cheesecake Company, Steven Charles, Dianne’s Fine Desserts, Kenny’s Great Pies, and Willamette Valley Pie Company. Dessert Holdings is owned by Bain Capital, is headquartered in St. Paul, Minnesota, employs more than 3,500 people across ten manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law. 

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