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Sr Manager of Donation Development
(G-2) 4660 S Sam Houston Parkway W Houston, TX 77053, TXPosted Today
onsite
Job Description
Job Id:
14386
# of Openings:
1
Job Title: Sr. Manager of Donation Development
Department: Donated Goods Program (DGP)
Reports to: Director of Donation Acquisition
FLSA Status: Exempt
Mission Support:
Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work.
Position Summary:
Responsible for launching, scaling, and managing a high-impact fundraising clothing drive program that drives community engagement and yields high-quality donated goods for GWH. Building lasting partnerships with nonprofit and community organizations, developing customized donation drive strategies, and leads high-volume event execution to achieve ambitious growth and retention goals.
Essential Duties and Responsibilities:
- Launch and expand a Greater Houston-wide fundraising clothing drive program, driving scalability and consistent growth.
- Develop and implement strategic fundraising initiatives aligned with organizational donation goals.
- Identify new partnerships and market expansion opportunities to increase program reach and impact.
- Serve as the primary relationship manager for a large portfolio of nonprofit and community partners (100+ organizations).
- Act as a trusted advisor to partners, providing guidance on donation drive strategy, donor engagement, and campaign execution.
- Cultivate and maintain high-retention relationships with nonprofit leaders, volunteers, and community stakeholders.
- Build and manage pipelines of prospective partners and community collaborators.
- Design customized donation drive strategies tailored to each partner’s mission, audience, and goals.
- Grow the fundraising donation drive program through community outreach, donor engagement, and partnership development.
- Support donor recognition and stewardship initiatives to enhance long-term relationships.
- Monitor donation performance, track key metrics, and optimize strategies to achieve growth targets.
- Plan and execute a high volume of donation events, ensuring seamless logistics and coordination.
- Ensure events align with fundraising objectives and deliver strong donation and engagement outcomes.
- Provide partners with tools, resources, and training to effectively host successful events.
- Represent GWH at community events, conferences, and partner engagements to build awareness and visibility.
- Develop and maintain strong relationships with community leaders and donors.
- Identify opportunities to expand the organization’s presence within target communities.
- Train nonprofit partners and stakeholders on donation drive best practices, donor engagement strategies, and campaign execution.
- Provide ongoing support, coaching, and resources to improve partner performance and results.
- Develop scalable tools, templates, and training materials to support program growth.
- Perform other duties as directed by management to support evolving organizational needs.
Additional Responsibilities:
- Demonstrate professionalism, good judgment, and present a friendly, cooperative attitude.
- Ability to multitask, make quick decisions, adapt to change, and collaborate effectively in a fast-paced, team-oriented environment.
- Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
- Must be punctual, maintain a professional appearance, and perform expected duties.
- Maintain a high level of confidentiality.
- Must perform all duties according to GWH safety procedures, maintain good housekeeping standards, and ensure all walkways are clear and free of clutter.
- Adheres to local, state, and federal laws and regulations.
Minimum Qualifications:
- A minimum of five (5) years of experience in fundraising, nonprofit development, partnerships, or community engagement.
- A bachelor’s degree is preferred; equivalent professional experience may be considered in lieu of a degree.
- Proven track record of donation growth and program expansion.
- Experience managing high-volume events and multiple concurrent initiatives.
- Strong relationship management and stakeholder engagement skills.
- Ability to manage a large portfolio of partners and priorities simultaneously.
- Excellent communication, presentation, and organizational skills.
- Strategic thinking and execution.
- Relationship building and stakeholder influence.
- Project management and operational excellence.
- Data-driven decision-making.
- Entrepreneurial mindset with a growth orientation.
- Experience with CRM systems, fundraising platforms, or donor databases.
- Excellent computer skills (proficiency in Microsoft Office).
- Ability to communicate, read, and write in English.
- Good time management and organizational skills.
- Ability to communicate and interact well with a variety of personality types.
- Must have a valid TX Driver’s License.
- Must be legally authorized to work in the United States without sponsorship for current or future employment. GWH does not offer visa sponsorship for employment purposes.
Key Performance Indicators (KPI):
- Develop, finalize, and launch GWH’s fundraising donation drive program in the first ninety (90) days
- Top thirty (30) target organizations and geographic areas identified in the first sixty (60) days
- Fifteen (15) new nonprofit partners in the first six (6) months
- Minimum of 22,500 lbs. of donations raised in the first six (6) months
- Forty (40) recurring community partners in the first year
- Donor Strategy Development: Completion and approval of a comprehensive donor cultivation and stewardship strategy plan in the first sixty (60) days
- Solicitation Campaign Strategy: Development and documented test results of targeted donation solicitation campaigns in the ninety (90) days
- Long-term Strategic Plan: Implementation of a long-term targeting strategy based on campaign test results in the first ninety (90) days
- Partnerships and Acquisition: Development and 90% retention of new partnerships and completion of targeted donation goals in the first eighteen (18) months
Physical Requirements/Work Environment:
- Ability to sit, stand, bend, and reach
- Ability to lift, push, pull up to 40 lbs.
- Able to spend most working hours at a computer
I understand this job description and requirements, and I am expected to complete all assigned duties. I also understand that the job functions may change, and that I may be transferred to another location at management's discretion.
I have read this job description and am confident I can perform the essential functions of this position with or without accommodation.
Associate: _______________________________________________ Date____________
Manager: _________________________________________________ Date____________
Job description subject to change.
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