Audi Technology Expert

Audi Technology Expert 

Audi Greenville, a Pecheles Automotive Dealership — Greenville, NC 

Full-Time, one Saturday per month | $38,000-$45000 + Benefits 

About the Role 

Audi Greenville is hiring an Audi Technology Expert — the first smile our customers see when they pull onto the lot and the last trusted face they see when they drive home in their new Audi. This is a unique hybrid role that blends hospitality, product expertise, and customer care. If you love cars, love people, and get genuinely excited about explaining how a virtual cockpit works for the tenth time that week, we want to meet you. 

You'll be the connective tissue between our showroom, our sales team, and our guests — making sure every visitor feels welcomed, informed, and confident from the moment they arrive through long after they've taken delivery. 

What You'll Do 

Guest Arrival & Showroom Experience 

• Warmly greet every customer who walks in or pulls up to the dealership 

• Quickly identify whether they're here for sales, service, pickup, or just browsing 

• Gather key information about their vehicle interests and needs 

• Hand off qualified buyers to the right salesperson with context, so they don't have to repeat themselves 

Vehicle Delivery & Product Expertise 

• Lead new and pre-owned vehicle deliveries, walking customers through features like MMI, Audi virtual cockpit, driver assistance systems, charging (for e-tron models), and pairing their phone 

• Make sure every customer leaves feeling confident behind the wheel — not overwhelmed 

• Set up myAudi accounts, Audi connect services, and any apps the customer wants configured 

Aftersales & Follow-Up 

• Conduct post-delivery follow-up calls and check-ins to answer questions and surface any concerns 

• Reach out to past customers for service reminders, satisfaction surveys, and brand events 

• Help resolve small tech or feature questions by phone, text, or a quick return visit 

Lot & Showroom Support 

• Help keep the lot organized, vehicles staged, and the showroom presentation sharp 

• Move and stage vehicles for deliveries, photography, and test drives 

• Support the sales team with whatever else keeps the day running smoothly 

What We're Looking For 

• Genuine people skills — you're warm, curious, and comfortable starting conversations with strangers 

• A real interest in cars and technology (Audi experience is a big plus, but we'll train the right person) 

• Comfort with smartphones, tablets, infotainment systems, and walking others through tech they've never used 

• Strong communication skills, both in person and over the phone 

• Professional appearance and the kind of reliability a luxury brand demands 

• Valid driver's license with a clean driving record 

• Ability to work one weekend per month  

• High school diploma or equivalent; some college preferred but not required 

Nice to Have 

• Previous experience in automotive, hospitality, luxury retail, or customer-facing tech role (Apple Store, Tesla, Genius Bar, concierge, etc.) 

• Familiarity with Audi, VW Group, or other premium brands 

• Bilingual skills 

What We Offer 

• Competitive pay: $18 per hour+ performance bonuses 

• Medical, Dental, and Vision insurance 

• 401(k) with company match 

• Paid time off (Earn 3 day's vacation at 6 Months) 

• Employee vehicle purchase and service discounts 

• Ongoing Audi brand and product training (including factory certifications) 

• A career path into sales, service advising, or management for those who want to grow! 

Pecheles Automotive is an equal opportunity employer.