Crisis Call Specialist (988 Case Manager)

  • Answers 24-hour crisis calls, chats and texts providing empathic and compassionate support. • Triage for suicide risk and other safety related concerns, assess needs to include making least restrictive level of care recommendations, and coordinate care for citizens of Johnson County, law enforcement officers, hospitals, and other community agencies. • Conducts outreach calls to individuals identified in need of support. • Develops safety plans to address the needs of individuals; collaborates with JCMHC teams and other community agencies to advocate and partner for individuals’ needs • Oversees acquisition and forwarding of all necessary documentation for individuals requiring...