Resident Life Coach Supervisor

Overview: The Door empowers young people to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof.  

 

The Door operates two Supportive Housing sites, East 9th Street (The Foyer), which consists of 28 individual studios and 12 one – bedroom, for families, and The Lee, which consists of 55 units: studios and shared suites providing social service supports for the young adults that reside in the Supportive Housing Programs, located in the Lower East Side and Alphabet City. The Door's Supportive Housing program ideally serves young adults aged 18 – 26, some residents range in upper 20’s to mid-30’s, who are experiencing homelessness and may struggle with managing mental illness and substance use. Some clients may also be aging out of foster care or may have young children of their own. The goal of supportive housing at The Door is to support the residents in maintaining permanent housing, maintaining ADL’s, developing appropriate coping skills, and working towards greater independence. The Resident Life Coach Supervisor will be responsible for providing direct management and oversight for residents and staff at The Lee.

 

Who you are: 

• An empathetic, interpersonal, solution driven leader who understands how trauma, development, and mental illness can impact a young person's abilities. 
• Eager to provide leadership support to actualize the client’s skill development, personal growth, and long-term stability for the program’s success. 
• Your expertise is rooted in clinical skills, developing, facilitating, and supervising educational, social/emotional, and recreational programming. 
• You have a task-related managerial approach.  

 

Qualifications:

• Minimum of a bachelor’s degree in a mental health, social service, or education-related field, advanced degree preferred
• Minimum of two years of experience coaching or case management with young adults with mental health, substance use, and/or developmental challenges
• Experience with coaching staff to develop professional skills
• Knowledge of and experience using positive youth development and trauma-informed principles to inform individual and group work with clients
• Excellent organizational skills

 

Preferred Experience

• Previous supervision and case management experience
• Previous experience working with young adults and families with young children in a residential setting
• Knowledge of NYC Housing Systems
• Previous experience conducting interviews and assessments of clients
• Strong organizational, communication, and follow-through skills
• Experienced at coaching other staff and driving professional development

 

Work Schedule: Monday through Friday 35 hours/weekly; includes evenings and some weekends. 1 late night 10 am - 6 pm

Salary: $70,000 - $75,000 annually

 

COVID -19 POLICY

The Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local laws.