Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a IT Operations Director based in United States.
This is a senior IT leadership role responsible for overseeing end-to-end IT operations across service desk and infrastructure environments in a fast-paced, security-focused organization.
You will lead operational teams that ensure reliable, secure, and efficient delivery of IT services across multiple client environments.
The role combines hands-on technical oversight with strategic leadership, covering service management, infrastructure performance, and continuous improvement initiatives.
You will play a key role in defining and enforcing ITIL-aligned processes, driving operational excellence, and ensuring strong SLA and KPI performance.
The position requires close collaboration with Security, Compliance, PMO, and Customer Success teams to align IT operations with broader business and regulatory goals.
This is a highly visible role with opportunities to influence infrastructure modernization, team development, and long-term operational strategy.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a IT Operations Director based in United States.
This is a senior IT leadership role responsible for overseeing end-to-end IT operations across service desk and infrastructure environments in a fast-paced, security-focused organization.
You will lead operational teams that ensure reliable, secure, and efficient delivery of IT services across multiple client environments.
The role combines hands-on technical oversight with strategic leadership, covering service management, infrastructure performance, and continuous improvement initiatives.
You will play a key role in defining and enforcing ITIL-aligned processes, driving operational excellence, and ensuring strong SLA and KPI performance.
The position requires close collaboration with Security, Compliance, PMO, and Customer Success teams to align IT operations with broader business and regulatory goals.
This is a highly visible role with opportunities to influence infrastructure modernization, team development, and long-term operational strategy.