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Support Engineering Intern (Fall/September 2026, 8-12 Months)

Internship List
Oakville, Ontario, CanadaPosted 2 days ago
hybrid

Job Description

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
 
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
 
Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. 

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Support Engineering Intern who will assist the Software Engineering Support team in providing in-depth troubleshooting assistance to Geotab partners and staff. The ideal candidate should have the ability to understand complex systems and demonstrate strong communication, troubleshooting and problem solving skills. If you love technology, and are keen to join an industry leader - we would love to hear from you!

What you'll do:

As a Support Engineering Intern your key area of responsibility will be to learn and apply foundational knowledge of Geotab products, including the MyGeotab software application, Geotab Drive, and Geotab GO devices to help diagnose and troubleshoot software issues and inquiries. This internship is an excellent opportunity to gain practical experience in a fast-paced technical support environment. You will need to work closely with your colleagues on the Engineering Support team, as well as Support teams and Software Development.

The opportunity:

  • 8 - 12 month work-term beginning September 2026.
  • Full-time, paid internship: Monday - Friday, 37.5hrs/week.
  • Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click here to learn more!
  • Learn more about the Geotab Campus Program here.
  • This posting is for an existing vacancy.

How you'll make an impact:

  • Assist in gathering relevant information by evaluating and analyzing symptoms to help resolve software issues and inquiries.
  • Contribute to the issue queue management by:
    • Learning to ask targeted questions to understand the root of the problem.
    • Assisting in properly logging issues.
    • Learning from support issues and collaborating with team members to improve the reliability and operability of Geotab products.
  • Participate in new product testing.
  • Leverage data visualization tools to create troubleshooting dashboards.
  • Complete ongoing training/research to stay current on new and existing Geotab products.
  • Consistently demonstrate Geotab’s Core Values in all daily work and interactions.

What you'll bring to the role:

  • Pursuing a Post-Secondary Diploma/Degree specialization in related field (Engineering, Computer Science)
  • Knowledge of SQL, Python, Javascript, Excel. 
  • Understanding of customer service principles and practices.
  • High accuracy and attention to detail.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
 
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
 
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at [email protected]. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. 

This role offers an hourly pay range which is anticipated to be the range listed below. The actual pay for this position depends on a variety of factors such as but not limited to student's academic program, relevant experience, and location. Geotab is committed to fair and equitable compensation and will share final details as part of the offer process. All offers of employment are contingent upon proof of eligibility to work for the duration of the internship and the individual's ability to pass a background check.

Hourly Rate
$24—$39 CAD
About Internship List
Support Engineering Intern (Fall/September 2026, 8-12 Months) at Internship List | Renata