Director-Compliance – Global Commercial Services

Director, Compliance - Global Commercial Services, Global Sales and Global Capabilities - Line of Business Compliance 

The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders.

This position will play a critical leadership role within the U.S. Commercial Compliance team as Line of Business Compliance Officer with primary oversight of the Global Commercial Services sales and account development activities outside of the U.S., as well as processes involving corporate card products of AXP legal entities outside of the U.S. that leverage GCS global capabilities. 

In partnership with international compliance colleagues, the position provides independent compliance oversight and second-line effective challenge to ensure the business is building, enhancing, and maintaining an effective framework for compliance with applicable internal policies, laws, regulations. Areas of responsibility will include assessment of compliance risk associated with sales and account development activities and sales materials, as well as commercial processes involving client onboarding and customer software capabilities.

• Partner with international compliance colleagues on the engagement and effective challenge with GCS Global & Large Enterprises, and Commercial Business Enablement business stakeholders on compliance/regulatory requirements applicable to sales and account development, sales enablement tools, data management, customer software capabilities, onboarding and virtual payments products, related projects and strategies. 

• Partner with international compliance colleagues on the review of marketing, campaign strategies, and advertising materials for adherence to non-US applicable laws, rules and regulations. 

• Support an effective Compliance program including Compliance Risk Assessment (CRA), Regulatory Change and Inventory Management (RCIM) and provide oversight and challenge on business owned Key Risk Indicators (KRIs) and Regulatory Business Self Testing (RBST). 
• Partners with international compliance colleagues to effectively identify and challenge Compliance Issues, to ensure timely creation or enhancement of controls, closure of gaps, and customer remediation where required. 
• Liaise as required with the relevant stakeholders, including but not limited to: Internal Audit, Independent Compliance Testing team, General Counsel’s Organization, Operational Risk, Control Management, Financial Crimes Compliance, and Privacy Office.
• Support international compliance colleagues in preparation for regulatory inquiries and examinations.
• Additional responsibilities based on team needs.

• In-depth knowledge and understanding of compliance risk management practices and methodologies, including risk and control assessments.
• Strong relationship and leadership skills with proven ability to communicate and collaborate effectively at all levels of the organization.

• Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change.

• Partner with international compliance colleagues pertaining to regulatory expectations and experience preparing for regulator meetings and examinations.
• Proven ability to build rapport, garner respect and appropriately exercise authority in a collaborative environment.
• Prior credit card industry, compliance, legal or risk experience is a plus.
• Bachelor’s degree required; advanced degree preferred

Education Requirement:

• Bachelor’s degree required; advanced degree preferred

   

Employment eligibility to work with American Express in (the country) is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.