
Protocol Model Document Content Steward
Job Description
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
What if your work shaped the blueprint for life-changing clinical trials?
Every groundbreaking medicine that reaches a patient starts with a protocol. And every protocol starts with a document that has to be precise, compliant, and built to last. That's where you come in.
At BMS, we're looking for a Protocol Model Document Content Steward - someone who takes genuine pride in the craft of clinical documentation, who sees structure and governance not as red tape, but as the foundation that keeps patients safe and science moving forward.
This isn't a back-office role. This is a position at the heart of drug development, where your fingerprints are on every clinical trial we run.
So, what will you actually be doing?
Think of yourself as the guardian of clarity and consistency across BMS's global clinical trial portfolio. You'll own the Model Documents that underpin Study Protocols - ensuring they're always current, always compliant, and always ready for whatever regulators, investigators or health authorities need to see.
Here's what that looks like day-to-day:
- You'll be the expert in the room. When colleagues across Drug Development, Regulatory, Legal, Safety, Medical Affairs and beyond need guidance on clinical trial documentation standards, they'll turn to you. You'll develop a deep mastery of ICH guidelines, GCP requirements and industry standards and translate that expertise into documents people can actually use.
- You'll collaborate across the whole enterprise. This role connects you with virtually every function in R&D. From IT to Translational Medicine, from outsourcing teams to CROs and external partners - you'll build relationships and influence decisions across geographies and disciplines. If you thrive on variety and cross-functional energy, you'll love this.
- You'll represent BMS externally. You'll engage with industry bodies like TransCelerate, PhRMA and EFPIA, helping shape industry-wide standards - not just follow them. You'll align BMS's Model Documents with the TransCelerate Protocol Model Document, putting you at the forefront of industry collaboration.
- You'll be inspection-ready, always. Audits and health authority inspections won't phase you - you'll have built the processes and the documentation that make BMS shine when it matters most. That kind of contribution is visible, valued and career-defining.
- You'll help people grow. Partnering with the R&D Learning group, you'll ensure research teams across BMS are trained and confident in using these critical documents. There's real satisfaction in knowing you've upskilled an organisation.
What's in it for you?
- Let's be direct about the tangible value this role brings to your career:
- Unmatched visibility - Reporting directly to the Head of the Clinical Design & Delivery Center, your work lands at the leadership level. Your impact is seen.
- Deep regulatory expertise - You'll build a rare, highly marketable knowledge base spanning GCP, ICH regulations, global health authority expectations and industry consortium standards. This is expertise that opens doors throughout your career in pharma.
- Cross-functional influence without the travel - You'll build a global network of stakeholders and partners across functions, geographies and external organisations - all without a suitcase. This role requires no travel, giving you the reach without the wear.
- Process ownership - You won't just execute; you'll design, implement and govern. That's the difference between a job and a craft. You'll own change control mechanisms, repository management and risk escalation processes end-to-end.
- A seat at the industry table - Engaging with bodies like TransCelerate means your voice contributes to standards that go beyond BMS. That's a résumé-builder and a purpose-driver in one.
- A culture that takes quality seriously - You'll work alongside a team that lives Quality by Design and Inspection Readiness - people who care as much as you do. And yes, we genuinely believe you can do all of this and have fun along the way.
Is this you?
You're probably a great fit if you:
- Have 5+ years in pharma, with at least 3 years in clinical trial operations or GCP - you know this world and you're ready to lead within it
- Hold a Bachelor's Degree (Life Sciences preferred) and bring a sharp, detail-oriented mind to complex documentation challenges
- Are comfortable navigating matrix environments - you know how to influence without authority and bring people along with you
- Communicate clearly and confidently, whether you're presenting to senior stakeholders, negotiating with a vendor or resolving a process conflict constructively
- Have an appetite for continuous improvement - Lean Sigma experience is a bonus and a simplification mindset is a must
- Know your way around tools like CARA, Veeva, ECLIPSE and SharePoint (or are ready to get up to speed quickly)
#LI-Hybrid
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. The final compensation will be determined based on demonstrated experience and in accordance with pay equity principles and applicable employment laws.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [email protected]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
R1602823 : Protocol Model Document Content Steward