Officer, Sales Support

Responsibilities: Support the sales team with new business submission processes Handle inquiries from the sales force regarding system functionalities and product details Manage personnel administration activities such as staff movements and contract updates Oversee licensing registration, renewal, and ensure compliance with regulatory

Assist in the recruitment process, including application screening and onboarding procedures Coordinate with departments like HR, Training, and IT to facilitate smooth onboarding and operational workflows Prepare documentation for sales performance reviews and related internal reports Maintain and update internal systems like AS400, SPPMS, and email accounts Support process improvement initiatives to streamline workflows and enhance efficiency Ensure all activities comply with data privacy and confidentiality policies

: University degree in Business, Finance, or related disciplines Minimum 2 years of experience, with at least 1 year supporting sales functions Knowledge of licensing procedures and sales support operations Proficiency in MS Office tools, including Excel, PowerPoint, and Word Strong verbal and written communication skills in English Self-motivated, proactive, and able to work independently About AXA Hong Kong and Macau AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide

Our purpose is to act for human progress by protecting what matters

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance

We are the largest General Insurance provider and a major Health and Employee

provider

Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve

At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community

We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research

Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations

We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company

AXA is an

employer

We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued

We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company

Click here to learn more about our

(https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).