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Manager Pharmacy Systems/Electronic Prescribing
Deerfield, ILPosted 1 months ago
Full-timeonsitemanager
Job Description
Job Summary:
Implements enhancements and fixes to the eRx (Electronic Prescription) solution, collaborating with Development and Architecture to ensure full support and functionality of the application. Works with Support group to troubleshoot issues and problems. Works with vendors to ensure smooth functionality and to develop, maintain and monitor continuous improvement statistics and metrics, facilitating resolution of prescriber’s application problems and issues. Documents training for the application. Develops and executes a continuous improvement program, monitoring and resolving daily issues. Works with the governing body NCPDP (National Council for Prescription Drug Programs) to ensure that the system is used properly, incorporating changes from NCPDP and recommending changes to NCPDP to be adopted as standards. Supervises and ensures optimal performance of staff members.
Job Responsibilities:
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Implements enhancements and fixes to the eRx (Electronic Prescription) solution, collaborating with Development and Architecture to ensure full support and functionality of the application. Works with Support group to troubleshoot issues and problems. Works with vendors to ensure smooth functionality and to develop, maintain and monitor continuous improvement statistics and metrics, facilitating resolution of prescriber’s application problems and issues. Documents training for the application. Develops and executes a continuous improvement program, monitoring and resolving daily issues. Works with the governing body NCPDP (National Council for Prescription Drug Programs) to ensure that the system is used properly, incorporating changes from NCPDP and recommending changes to NCPDP to be adopted as standards. Supervises and ensures optimal performance of staff members.
Job Responsibilities:
- Designs, develops, monitors, maintains and reports continuous improvement statistics, metrics and project status to both internal and external audiences.
- Designs and documents application training for user groups.
- Facilitates prescriber/physician issue resolution through troubleshooting the problems.
- Confers with NCPDP Script Standard and other governing bodies to ensure that eRx is effectively utilized, in compliance and adherence with rules and regulations and to further ensure that changes communicated by NCPDP are incorporated by Walgreens and that recommendations to NCPDP are adopted by NCPDP.
- Works with Team and department leadership on strategic planning of Electronic Prescribing technology for Walgreens.
- Establishes relationships with new eRx/EHR vendors and works with eRx/EHR vendors to ensure smooth functionality of the application.
- Consults with Support group to troubleshoot system issues and problems with applications.
- Communicates project status, requirements of the application, and expectations of functionality to the appropriate parties in a timely manner.
- Meets and collaborates with internal departments including Development, Architecture and users to design enhancements and implement system enhancements and fixes to the eRx platform to ensure full support and functionality of the application.
- Develops employees through orientation, training establishing objectives, communication of rules, constructive discipline; builds employee morale, motivation and loyalty.
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.