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Job Description
Shipping & Receiving Clerk
If you’re organized, enjoy working with people, and want to play a key role in daily shipping operations, this could be the perfect fit. As a Shipping Clerk, you’ll be the go-to person for coordinating outbound shipments and ensuring everything flows smoothly—from paperwork to driver communication. This is a full-time position with paid training, strong team support, and opportunities to grow in a thriving industry.
Job Duties & Responsibilities:
Receives, processes, and follows-up on all customer orders.
Generates pick tickets related to customer shipments.
Collaborates with customers on day-to-day operations.
Reconciles all shipments, inventory, and open issues, by close of business daily.
Works in NetSuite to enter all customer, supplier and carrier master data ensuring accuracy.
Creates and processes BOL’s, Pick Lists, Purchase Orders, Shipments.
Tracks and reports on key performance indicators and critical to operations information including inventory, open orders, outstanding accounts receivable, etc.
Monitors and receive shipment receipts and enters NetSuite.
Cross-trains to ensure desk coverage within department.
Maintains accurate customer profiles within warehouse management system.
Reports any inventory or order inaccuracies to appropriate team member.
Take ownership of customer issues and following problems through to resolution.
Conducts investigations and creates corrective action plans for any customer related discrepancies.
Conducts warehouse transfers.
Completes any other duties that may be assigned to complete the job.
Job Qualifications:• May require a valid Driver’s License and / or a valid TWIC card, depending on work location• 18 years or older and legally able to work in the U.S.• Pass a drug screen, physical, and background check• Wear all required PPE without restriction and pass any required medical exams• Speak, write, read fluent English• Regular on-site attendance and punctuality is required• Previous military experience and proven ability to follow procedures is a plus
