Job Description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
What you will have an opportunity to do:
We are looking for a highly motivated, proactive, and experienced individual to join our team as Security Manager. This key leadership role is responsible for ensuring the safety and security of guests, team members, visitors, and hotel assets. The Security Manager will oversee all security operations, develop and implement safety protocols, manage emergency response procedures, and foster a culture of safety and awareness throughout the property.
The successful candidate will have a proven track record in security management, risk assessment, and team leadership. They will be a strong communicator, problem solver, and decision-maker who leads by example, remains calm under pressure, and responds professionally and effectively to security incidents and guest concerns.
Your Role:
- Oversee the daily operations of the Security Department and ensure compliance with all company policies and procedures.
- Develop, implement, and maintain security and safety programs to protect guests, team members, visitors, and property assets.
- Conduct regular property inspections to identify potential security, safety, and liability risks.
- Investigate incidents, accidents, guest complaints, and security concerns, documenting findings and recommending corrective actions.
- Lead emergency response efforts and ensure preparedness through regular training, drills, and communication.
- Maintain relationships with local law enforcement, fire departments, emergency services, and other relevant agencies.
- Monitor security systems, including CCTV, access control, alarm systems, and key control procedures.
- Hire, train, coach, and develop security team members while maintaining appropriate staffing levels.
- Ensure compliance with all local, state, and federal safety and security regulations.
- Prepare and maintain accurate reports, incident logs, and departmental records.
- Promote a safe and secure environment while delivering exceptional guest service.
- Stay informed on industry trends, emerging security risks, and best practices, making recommendations to improve operations.
- Meet departmental goals and performance objectives as established by hotel leadership.
What are we looking for?
- Bachelor’s degree or equivalent experience.
- 5+ years’ experience as a Sales Manager in a hotel/resort environment
- SalesForce (Delphi) experience preferred
- Ability to effectively communicate verbally and in written form with the public as well as other team members.
- Essential statistical and analytical skills required to identify revenue opportunities and shortfalls.
- Ability to work both independently and cross-functionally to achieve goals.
- Ability to thrive in a multi-tasked and fast-paced environment.
- Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays
Compensation:
-
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.