
Technical Trainer Instructor - Senior
Job Description
We are looking for a talented Technical Trainer Instructor – Senior to join our team specializing in Service for our location in Fridley, MN.
In this role, you will make an impact in the following ways:
- Act With Urgency: Take on new challenges and opportunities with high energy and determination, ensuring momentum and progress even in demanding situations.
- Communicate With Clarity: Deliver clear, audience‑specific communication across teams, customers, and leadership to ensure alignment, understanding, and effective decision‑making.
- Drive Meaningful Results: Consistently achieve high‑quality outcomes by staying focused on priorities, overcoming obstacles, and maintaining strong execution discipline.
- Inspire Vision and Purpose: Translate strategy into a compelling direction that motivates others, strengthens engagement, and aligns the team toward shared goals.
- Ensure Accountability: Hold myself and others to commitments by setting clear expectations, following through reliably, and reinforcing a culture of ownership.
- Build Trust Through Integrity: Foster confidence and strong working relationships by demonstrating honesty, transparency, and authenticity in all interactions.
- Navigate Organizational Complexity: Use organizational savvy to work effectively across policies, processes, and diverse stakeholder groups to move work forward smoothly.
- Adapt and Grow Continuously: Adjust my approach to meet changing demands while actively seeking opportunities for learning, skill development, and professional growth.
To be successful in this role you will need the following:
- Deep Technical Expertise: Hold relevant trade qualifications and strong Cummins product knowledge to confidently train technicians, support field issues, and customize training content to meet evolving business needs.
- Training & Facilitation Capability: Effectively deliver engaging training sessions, forecast training demand, adapt materials for different audiences, and evaluate effectiveness through participant feedback and field performance.
- Operational Discipline & Continuous Improvement: Maintain accurate training records, report service capability, update materials regularly, and actively contribute to process improvements that strengthen training quality and consistency.
- Strong Customer & Stakeholder Engagement: Provide responsive technical support, collaborate with technicians and service teams, work directly with end user customers, and communicate clearly across diverse groups to ensure uptime and successful installations/decommissions.
Education, Licenses, Certifications:
College, university or equivalent technical experience required.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Intermediate level of relevant work experience required, including experience in service.
- Must hold trade qualifications and significant Cummins product knowledge,
- Previous training experience preferred but not required.
- 100% Onsite position.