Senior Assistant Golf Professional
Job Description
Club Location:
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
The Senior Assistant Golf Professional will oversee and manage but limited to the golf operation, merchandising, lesson curriculum, tournaments, and work cooperatively with other departments. The position will promote an exceptional "golf experience," and provide excellent services and programs to all patrons.
Primary Responsibilities:
Supervise and direct other golf professionals in day-to-day operations, as well as all golf operations employees.
Act as lead assistant professional. Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
Ensure the highest level of services for our members.
Assist the Head Golf Professional with operational needs and financial targets and plans.
Oversee all daily operations of the facility including golf operations & Golf merchandise concessions.
Promoting and operating the facility to drive revenue.
Spearhead training, supervising and motivating the staff to meet facility objectives, especially in providing exceptional customer service.
Oversee the reservation system, starting, and monitoring of play.
Track and verify all players and guests, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate proper controls.
Assist in Player Development programs using PGA tools and resources. Enforce all rules and regulations governing golf course usage.
Develop and manage an innovative tournament program that services all customer segments.
Assist in the marketing and promotion of new memberships / play.
Assist in the preparation of budgets, including forecasting and reviewing of all golf revenues and expenses on a daily, weekly, monthly, and annual basis.
Establish sales goals and forecasts for all golf programs and services, monitor and analyze reports.
Assist the Head Golf Professional with ordering, receiving, invoicing, and placing merchandise on the sales floor in a presentable fashion.
Assist the Head Golf Professional with the preparation of golf tournament outings, utilizing Golf Genius.
Assist the Head Golf Professional with the tracking, maintenance, receiving, and returning of leased rental clubs.
Directly responsible for timely and consistently maintaining the club’s USGA Handicap System
Service and customer focused attitude
Maintain and promote a positive professional image within the community
Note: Other duties as assigned by supervisor or management.
Education:
A minimum of two years of college, or equivalent experience will be considered. Candidates should possess experience in staff supervision, golf instruction, customer service, and computer technology including POS.
Maintain PGA of America membership in good standing in an active classification
Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
Fundamental supervisory practices and principles
Skills:
Strong oral and written communication skills
Strong attention to detail
Supervisory skills
Planning and organizational ability
Customer skills
Computer skills
Working Conditions:
Flexible schedule includes early mornings, late evening and holidays.
Physical / Cognitive Activities:
This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.
A portion of time will be reviewing documents; therefore, a significant portion of time is spent thinking, writing, speaking and listening.
Mathematical skills, including basic math, problem solving, reasoning, budgeting, profit/loss concepts, variances and percentages are used daily.
A significant amount of time is spent communicating and interacting with various people inside and outside the company. This person will be listening and speaking to staff and members/guests, making quick decisions, and using problem-solving skills.
Reading and writing abilities are often used when communicating with the golf course department managers when planning budgets and developing forecasts.
Team Member Lifestyle Perks!
Medical, mental health, dental, and vision insurance
Life Insurance
Accident & Critical Illness Insurance
Pet Insurance
Paid time off
401(k) plan and match
Holiday pay
Food & Beverage discounts throughout the portfolio
Golf & Tennis benefits
Employee assistance program
Career Growth
Flexible Schedules
Development Opportunities
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.