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IntouchCX

Learning & Development Manager

Guatemala City, Guatemala Department, GTPosted 1 weeks ago
onsite

Job Description

  About the Job   The Learning and Development (L&D) Manager will help our company succeed by training and developing its people by advancing their skills and knowledge. In this role, the person should be passionate about helping people learn and grow.   As Learning & Development Manager, You Will…   Develop and implement learning strategies and programs for different campuses and countries companywide. (LATAM & future growth into the global environment)  Design trainings, career plans and development projects for employees Work with visual content-creators and instructional designers, as well as trainers and L&D specialists in the planning and implementation of training & development programs  Maintain budgets and relationships with vendors and internal clients Create and execute learning strategies and programs Evaluate individual and organizational development needs Implement various learning methods companywide (e.g. coaching, job-shadowing, online training) Design and manage courses, workshops, and other trainings Assess the success of development plans and help employees make the most of learning opportunities Help managers develop their team members through career pathing Track budgets and negotiate contracts Hire and oversee the Visual Design and Instruction Design team in the creation and implementation of training programs and other learning and development techniques   As Learning & Development Manager, You Need…   BS/BA in Education, Psychology, or a related field (required) Masters Degree in Education, Human Resources or similar (preferred) Professional certification (e.g. CPLP)  Proven experience as an L&D Manager, Instructional Design Manager, Training Manager or similar Experience in visual design, graphic design or video production or similar is a plus Current knowledge of effective learning and development methods Familiarity with e-learning platforms and practices, and designing courses Proficient in MS Office and Learning Management Systems (LMS) Experience in project management and budgeting is required Deep passion for collaboration and learning Excellent verbal and written communication skills, including presentation and negotiation skills Ability to build rapport with clients and interact with team members at various position levels  Ability to multitask effectively and work in a fast paced environment  Demonstrated, progressive leadership and management skills, preferably in a related environment Ability to develop employees through positive motivation  Ability to adapt to change and innovation Sharp business acumen  

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Learning & Development Manager at IntouchCX | Renata