Job Description
Who Are We?
SSR Mining Inc. is an intermediate gold company with five producing assets located in the USA, Turkey, Canada, and Argentina, combined with a global pipeline of high-quality development and exploration assets in the USA, Turkey, and Canada.
SSR’s commitment to safety, collaboration, and excellence allows us to continue building upon our already strong foundation. With an industry-leading pipeline of projects, strong financial positioning, and talented employees, we look forward to our bright future!
Job Description:
The Site Tour Guide is responsible for delivering safe, accurate, and engaging tours of the Cripple Creek & Victor Gold Mine (CC&V) for visitors, community members, students, and special groups. This role plays a key part in CC&V’s commitment to transparency, community engagement, and education by showcasing the history, operations, and environmental stewardship of the mine. Tour Guides provide exceptional visitor experiences, communicate complex mining concepts in accessible ways, and ensure all tours follow site safety requirements and CC&V protocols.
Day to Day:
The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all-inclusive. Key responsibilities include, but are not limited to:
Tour Delivery & Visitor Engagement
Lead scheduled guided tours of CC&V’s historic and active mining areas, ensuring content is accurate, clear, and engaging.
Provide exceptional customer service and act as an ambassador for CC&V and SSR Mining.
Tailor explanations to audience type (general public, students, VIPs, industry visitors).
Answer visitor questions confidently and professionally.
Safety & Compliance
Ensure all visitors understand and follow CC&V safety rules, PPE requirements, and tour protocols.
Conduct pre-tour safety briefings and monitor visitor compliance throughout each tour.
Report any safety concerns, incidents, or unusual situations immediately.
Logistics & Operations
Support tour scheduling, check-in, and coordination of visitor PPE and transportation.
Operate company vehicles or tour shuttles safely and responsibly (training provided).
Assist with upkeep of tour materials, signage, and equipment.
Maintain accurate visitor counts and submit tour reports as required.
Content Expertise & Communication
Learn and retain essential knowledge about:
CC&V’s mining operations
Site history and local cultural heritage
Reclamation and environmental stewardship
Safety culture
Community initiatives
Present information factually and consistently with CC&V-approved messaging.
Is This You??
Strong public speaking and communication skills.
Familiarity with the Cripple Creek & Victor region or regional history.
High level of accuracy and attention to detail.
Experience in tourism, education, guiding, interpretation, or customer-facing work preferred.
Interest in mining, geology, history, or environmental science preferred.
Working Conditions & Environment:
This is an in-person position based in Victor, Colorado.
The schedule for this role is full-time during the tour season (May-October) with the ability to alter work schedule when required.
Must be able to work at high altitude.
Must hold a valid vehicle driver’s license.
For applicants residing in CO, the hourly range for this role is $18.40/hr. Benefits: 401(k); medical/dental/vision insurance; employee share purchase plan, PTO, and STI.
SSR Mining does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to SSR Mining in the absence of a signed Service Agreement where SSR Mining has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of SSR Mining and SSR Mining will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
SSR Mining Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.