Metro Atlanta Area Manager

Department: Civil/Municipal

Employment Type: Full Time

Location: Atlanta, GA

Reporting To: Chris Phillips

Description

Key Responsibilities

• The Area Manager brings a strong project management competency level with experience to support effective completion of all projects within their assigned geographic area. 
• The Area Manager brings an advanced level of business acumen in working with clients and interfacing with clientele on a regular basis, representing our brand with integrity and multidisciplinary expertise.  
• The Area Manager will actively lead and drive the growth of business development opportunities for Waggoner Engineering. 
• The Area Manager will identify, train, and develop leaders within the company and set them on the path for management. 
• The Area Manager will maintain a working knowledge of all phases of operations within their assigned geographic area, coordinate to support operations throughout the business, and provide regular performance updates to the senior leadership team.
• The Area Manager will create and implement a strategic one-page plan to help track Waggoner and Trilon company KPIs.
• The Area Manager will work closely with Human Resources and the Senior Leadership team to define and implement operational strategy, structure, processes, and successful performance.
• The Area Manager will provide oversight and strategic guidance related to project budgets, financial performance, and resource planning.
• The Area Manager will support the Vice President with financial reporting responsibilities and performance monitoring to identify efficiency issues and propose solutions proactively.
• The Area Manager will guide, direct, and evaluate the work of all Project Managers within their assigned geographic area.
• The Area Manager will monitor cash flow of their assigned geographic area and work with Project Accountants and Project Managers to ensure timely payment from clients.

• Provide day-to-day leadership and management that mirrors the company's adopted mission and core values. 
• Responsible for providing leadership and support to Project Managers in achieving business, operational, and client service goals for the assigned geographic area. 
• Responsible for the measurement and effectiveness of all processes, internal and external. Provides timely, accurate, and complete reports on the operating condition of the assigned geographic area. 
• Spearhead the development, communication and implementation of effective business growth strategies and processes in their market area and the achievement of the growth metrics. 
• Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate our organization's growth and profitability objectives. 
• Motivate, mentor, and support a collaborative and high-performing team; assist with the recruitment and retention of staff; provide mentoring and training to project managers as a cornerstone to the career development program. 
• Fosters an environment of teamwork and collaboration.
• Participates in regularly scheduled operations meetings with the Vice President to discuss operating performance, resource sharing and leveling, and process improvement.
• Participate in the business planning process of the company.
• Participate in other assignments and committees assigned by the Vice President from time to time.
• Act as lead client account manager and project manager for high-profile clients and large projects within their assigned geographic area. 
• Foster a collaborative, accountable, and team-oriented environment focused on client success and employee development. 
• Represent the firm with clients and business partners.

• Business Leadership - Grows business through client assignment awards that produce sales and profitable revenue.  Works with the Vice President and other company leaders to develop operational processes and systems and drives continuous improvement in all organizational processes and practices.  Anticipates challenges and takes preventive measures to maintain operating effectiveness.  Maximizes shareholder returns and ownership value.  Acts on opportunities and takes calculated risks to ensure growth and advance the company’s financial position.  Manages risk appropriately to protect the interest of the organization.  
• Client Leadership - As a trusted advisor, meets client expectations by knowing their businesses and delivering timely value-added, high-quality, innovative, and sound recommendations and services through themselves or a team.  Positions the company competitively by building a reputation for exceptional client services and delivering “best-in-class” industry solutions; instills and mentors project managers on the value of client relations and project delivery.
• People Leadership - Creates a culture of trust, teamwork, collaboration, and recognition by treating people with dignity and respect.  Motivates individuals and teams to perform at or above their expected performance metrics.  Helps others recognize their potential by providing opportunities to succeed, establishing clear performance goals and accountability, delegating, teaching, coaching, and appreciating excellence.  Encourages innovation and risk-taking and demonstrates a willingness to champion ideas.  Develop strategies to attract, select, and retain high-caliber key staff to perform critical roles.  Supports diversity in the company’s talent base.  Builds cohesive teams and facilitates relationships at all levels to capitalize on mutually beneficial opportunities for teaming, collaboration, and networking.  Demonstrates ability to analyze workforce requirements to sustain profitability and achieve strategic growth objectives.  Work closely with the President, Vice Presidents, and project and discipline managers to share and level human resources throughout the company and support effective resource planning and collaboration across teams. Mentors, trains, and supports project managers.
• Professional Leadership - Models the company’s core values and leadership behaviors by setting a personal example.  Ensures that others adhere to the company’s culture, standards, and core values.  Builds and maintains excellent partner, community, and government relations by participating in legislative processes, special interest group meetings, advisory committees, industry organizations, and community outreach programs.  Creates and fosters collaborative relationships with industry peers to establish strategic partnering opportunities, resolve business issues, and identify best practices.
• Strategic Leadership - Participates in the development of the Company’s purpose, vision, mission, core values, and strategic plan.  Translates, aligns, prioritizes, and executes broad strategies by establishing clear objectives and ensuring initiatives are developed to support those strategies.  Inspires a shared organizational vision and influences others to see the company of the “future.”  Proposes shifts in strategic direction in response to anticipated risks with innovative solutions and breakthrough ideas.  Understands the competition and gains competitive advantage.
• Financial-Fiscal Management - Ensures that financial management and control functions are integrated into all business operations; drives planning process and ensures annual strategic priorities are integrated into business unit financial plans; ensures that due diligence and judgment are incorporated into all business decisions; understands financial structure and its primary objectives related to profit, return on investment, cash flow, balance sheet, and establish financial ratios; ensures that financial plan and financial objectives are met, evaluates issues and recommends action or takes appropriate steps to improve results, rigorously uses process improvement methodology to establish capability to achieve strategic business objectives.
• Growth Management - Ability to align major workgroups and their systems and processes to achieve growth objectives while maintaining exceptional project management quality; develops and ensures the execution of strong marketing systems to grow existing client revenue and attract new clients and projects; develops, implements, and monitors growth plans in alignment with the strategic objectives; demonstrates strong client relationship building skills in attracting and growing long-term clients.
• Operational Management - Uses familiarity with targeted markets to develop, implement and monitor long-term operating plans consistent with business strategies; monitors business environment and company operating performance to adjust activities to achieve desired results; demonstrates knowledge of operational controls and administrative reporting procedures, marketing and people systems to achieve success; identifies major client performance requirements and links critical information and resources across business units to meet requirements.

What you'll need

• Bachelor's degree in engineering or related field.
• At least ten years of strong operating management experience in the consulting engineering environment.
• Demonstrated experience in professional services business development and growth.
• Demonstrated experience in financial planning and analysis with previous experience overseeing projects and operating units.
• Skilled in organizational development, personnel management, budget and resource development, and strategic planning for projects and operating units.
• Excellent people skills and ability to partner with a dynamic leadership team.
• Possess personal integrity, credibility, and commitment to corporate mission.
• Adaptable and comfortable managing multiple priorities in a dynamic and evolving environment while driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.

• Master’s degree in business or related field. 
• At least five years in a senior management role.
• Certification as a professional engineer, professional geologist, or PhD in other related professional fields.

Why Join Our Team

• WEI Incentive Program 
• Healthy Workplace Program 
• Employee Referral Bonus 
• Competitive Health Benefits 
• Career Development and Training 
• Flexible/Hybrid Schedule 
• Community Service Opportunities